Human Resources Operations Specialist

Encore Talent Solutions; Merrillville (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

Encore Talent Solutions in the United States is seeking an HR Analyst / HR Operations Specialist who will support HR operations, reporting, data analysis, and process improvements, partnering with HR leadership and business stakeholders.

The ideal candidate will have strong Excel skills, experience with HRIS (Workday preferred), and the ability to manage multiple priorities in a fast-paced environment while safeguarding confidential information.

Qualifications

• Bachelor's degree in Human Resources or a related field or 3–5 years of HR administrative experience.
• Strong proficiency in Microsoft Office, especially Excel, PowerPoint, Word and Outlook.
• Experience with HRIS systems, including queries, reports generation, and HR data analysis.
• Working knowledge of HR policies, procedures, and administrative processes.
• Excellent written and verbal communication skills.
• Analytical, organized, and problem-solving abilities.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Partner with HR leadership, business partners, and union representatives to provide reporting, data analysis, and operational support.
• Use Workday HRIS to create queries, generate reports, maintain employee data, and process HR transactions.
• Develop and maintain Excel spreadsheets, PowerPoint presentations, dashboards, and HR reports to support business decisions.
• Analyze HR data, identify trends, and provide recommendations to improve processes and operational efficiency.
• Coordinate new job creation, job codes, budget locations, vacancy approvals, and employee compensation changes.
• Support HR processes for union-represented employees, including job bidding, bumping, attendance tracking, and related reporting.
• Assist business leaders with job requisitions, employee transactions, and approval workflows.
• Maintain accurate HR databases and generate recurring and ad hoc reports for HR teams and business stakeholders.
• Collaborate with union leadership and local union offices regarding employee-related processes and correspondence.
• Respond to employee inquiries regarding HR policies, procedures, and employment-related matters.
• Support special projects, including research, data collection, process documentation, and implementation of improvements.
• Identify opportunities to streamline HR reporting, enhance data accuracy, and improve overall HR operations.
• Maintain strict confidentiality of sensitive employee and organizational information.

Skills

Analytical thinking

Detail oriented

Strong communication skills

Prioritize and multitask

Education

Bachelor's degree in Human Resources or related field

3–5 years HR admin experience

Tools

Workday HRIS

Microsoft Office

Job description

Human Resources Analyst / HR Operations Specialist

We are seeking a detail-oriented, analytical, and proactive Human Resources Analyst / HR Operations Specialist to join our team. This role will support HR operations, reporting, data analysis, and process improvements while partnering closely with HR leadership, business stakeholders, and union representatives.

The ideal candidate will have strong HR administrative experience, excellent Excel skills, and experience working with HRIS systems, preferably Workday. This position requires someone who can manage multiple priorities, analyze data, and thrive in a fast-paced, collaborative environment.

Key Responsibilities

• Partner with HR leadership, business partners, and union representatives to provide reporting, data analysis, and operational support.
• Utilize Workday HRIS to create queries, generate reports, maintain employee data, and process HR transactions.
• Develop and maintain Excel spreadsheets, PowerPoint presentations, dashboards, and HR reports to support business decisions.
• Analyze HR data, identify trends, and provide recommendations to improve processes and operational efficiency.
• Coordinate new job creation, job codes, budget locations, vacancy approvals, and employee compensation changes.
• Support HR processes for union-represented employees, including job bidding, bumping, attendance tracking, and related reporting.
• Assist business leaders with job requisitions, employee transactions, and approval workflows.
• Maintain accurate HR databases and generate recurring and ad hoc reports for HR teams and business stakeholders.
• Collaborate with union leadership and local union offices regarding employee-related processes and correspondence.
• Respond to employee inquiries regarding HR policies, procedures, and employment-related matters.
• Support special projects, including research, data collection, process documentation, and implementation of improvements.
• Identify opportunities to streamline HR reporting, enhance data accuracy, and improve overall HR operations.
• Maintain strict confidentiality of sensitive employee and organizational information.

Required Qualifications

• Bachelor's degree in Human Resources or a related field, OR 3–5 years of HR administrative experience.
• Strong proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
• Experience working with HRIS systems, including creating queries, generating reports, and analyzing HR data.
• Working knowledge of HR policies, procedures, and administrative processes.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
• Self-motivated with a proactive mindset, strong attention to detail, and a commitment to delivering high-quality work.
• Ability to collaborate effectively with cross-functional teams and business leaders.
• Demonstrated ability to handle confidential information with professionalism and discretion.

Preferred Qualifications

• Experience with Workday HRIS strongly preferred.
• Experience supporting HR reporting, workforce analytics, or HR operations.
• Familiarity with union environments, collective bargaining processes, job bidding, or represented employee transactions.
• Advanced Excel skills, including data manipulation, reporting, and analysis.

What We're Looking For

We're looking for a resourceful HR professional who enjoys working with data, improving processes, and supporting employees and business leaders. The successful candidate will combine strong technical and analytical skills with a customer-focused approach and the ability to take ownership of multiple HR initiatives.