HR Operations Lead

Howden

New York (NY)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Performance bonuses

Comprehensive health benefits

Pension savings plan

Paid time off

Professional development opportunities

Job summary

A leading HR solutions firm in New York is looking for an HR Operations Lead to enhance HR systems and processes. The role requires collaboration with Payroll and Finance teams to optimize HR operations. Ideal candidates will have substantial HR operations experience, familiarity with Workday, and strong analytical skills. This is a full-time director-level position with a competitive salary and comprehensive benefits.

Qualifications

5–8 years of experience in HR operations or related roles.
2-3 years of Workday experience preferred.
Strong understanding of HR processes and compliance.

Responsibilities

Act as a point of contact for operational processes in Workday.
Ensure data compliance across HR systems.
Manage vendor relationships to ensure accurate data feeds.

Skills

HR operations experience

Workday experience

Excel and data analysis

Project management

Communication skills

Education

Bachelor's degree in Human Resources or related field

Job description

Overview

We are seeking an HR Operations Lead to serve as an advisor and subject matter expert in HR systems, processes, and data integrity. This individual contributor role is ideal for someone who thrives in cross-functional environments and is passionate about optimizing HR operations. The HR Operations Lead will collaborate closely with HR, Payroll, Benefits, and Finance teams to ensure seamless execution of HR programs and initiatives.

Key Responsibilities

Act as a central point of contact for operational processes requiring research and resolution in Workday
Ensure data accuracy and compliance across HR system and employee records
Partner with payroll, finance, and HR to troubleshoot issues and implement process improvements
Support annual benefits enrolment and other cyclical HR processes through system readiness, testing, and reporting
Manage vendor relationships as needed to ensure timely and accurate data feeds
Develop and maintain dashboards and reports to support HR decision-making and compliance
Support HR system upgrades, new module implementations, and configuration changes as needed
Provide guidance and training to HR team members on systems and operational best practices
Serve as a resource for ad hoc reporting and data analysis to support strategic HR initiatives
Conduct regular audits across HR data, payroll, benefits, and employee services to ensure accuracy and compliance
Partner with internal stakeholders to implement corrective actions and process improvements
Proactive hands-on approach to benefits integration troubleshooting/research/analysis to ensure data integrity
Hands-on and timely research and analysis of benefits discrepancies to provide directives for payroll processing
Review, preparation and correction as needed of benefits data required for payroll processing each cycle
Serve as a partner with payroll processors to ensure accurate and timely processing of benefits data

Qualifications & Experience

5–8 years of experience in HR operations, HRIS, HR or related roles
2-3 years of Workday experience (or similar application) preferred
Strong understanding of HR processes, benefits programs, and compliance requirements
Advanced Excel and data analysis skills
Excellent communication, problem-solving, and project management abilities
Ability to work independently and manage multiple priorities effectively

Preferred Qualifications