Human Resources Operations Manager

The Reserves Network; Wayne (PA); Hybrid; USD 120,000 - 130,000; Full time

Benefits offered by this job

Competitive pay and annual bonus potential

Comprehensive medical, dental, and vision insurance

Paid holidays and professional development opportunities

Career advancement within a global organization

Job summary

A global financial services organization is seeking an experienced Senior Executive & IT Recruiter to lead HR operations across North America. The ideal candidate will possess strong HR operations management skills, oversee payroll and benefits, and partner with global leaders to optimize processes. Offering competitive salary up to $130K plus bonus, this full-time role is based in Wayne, PA with hybrid working arrangements.

Qualifications

• 5-7 years of HR operations management experience with 3 years in Shared Services.
• Strong knowledge of benefits and payroll processes.
• Experience in large enterprises with at least 1000 employees.

Responsibilities

• Lead and develop the HR operations team across North America.
• Oversee payroll, benefits, and HR administration functions.
• Partner with global HR leadership to streamline workflows.

Skills

HR operations management

Leadership

Collaboration

Data analysis

Process optimization

Education

Bachelor’s degree in HR, Business Administration, or related field

Tools

Oracle HCM Cloud

Workday

SAP SuccessFactors

Job description

Senior Executive & IT Recruiter at The Reserves Network (formerly Aureus Group)

HR Shared Services Ops Manager (North America) | Direct Hire | Hybrid Schedule | to $130K

What Matters Most

• Competitive salary plus 15% bonus opportunity
• Hybrid schedule: three days onsite for the first 2–3 months, then two days onsite
• Location: Wayne, PA (must reside within 50 miles)
• Direct hire opportunity offering growth and long-term career potential

Job Description

The HR Operations & Strategy Leader will lead HR operations across the United States and Canada for a global financial services organization. This key leadership role manages a talented team in a Shared Service environment supporting payroll, benefits, HR systems, and compliance. The ideal candidate is a collaborative, hands‑on leader who thrives on building efficient processes and driving continuous improvement within a dynamic, global environment.

Responsibilities

• Lead and develop an HR operations team across North America
• Oversee payroll, benefits, and HR administration functions while ensuring compliance
• Partner with global HR leadership to streamline workflows and optimize HR systems
• Use HR data and analytics to guide decisions and identify opportunities for improvement
• Represent the N.A. region as part of the Global HR Operations Leadership Team

Qualifications and Requirements

• Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience)
• 5‑7 years of HR operations management experience with 3 years of recent experience in HR Shared Services
• Strong knowledge of benefits (both strategic and tactical) and payroll processes
• Large enterprise experience with at least 1000 employees
• Proficiency with HR systems such as Oracle HCM Cloud, Workday, or SAP SuccessFactors

Benefits and Perks

• Competitive pay and annual bonus potential
• Comprehensive medical, dental, and vision insurance
• Paid holidays and professional development opportunities
• Career advancement within a global, people‑focused organization

Your New Organization

Our client is a well‑established global financial services company recognized for innovation, collaboration, and professional growth. The Wayne, PA office serves as the North American HR hub, offering a supportive and forward‑thinking work environment.

The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal‑opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

Base Salary Range is $120,000–$130,000 (excluding bonus and benefits). Final offer depends on experience, qualifications, and internal equity.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Human Resources and Strategy/Planning