Human Resources Manager (Mandarin Required)

AFM Agency; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Performance bonus

Paid time off

Job summary

AFM Agency in New York seeks an experienced Human Resources Manager fluent in Mandarin and English to oversee HR operations for our Midtown Manhattan office. This hands-on role focuses on employee relations, compliance, recruiting, and building practical HR processes for a fast-growing business.

Responsibilities include advising management on policies, handling employee relations, leading full-cycle recruiting, and maintaining records.

Qualifications

• Fluent in Mandarin and English required.
• 3+ years HR experience, including hands-on NY HR.
• Experience as HRBP/HR Manager or Senior HR Generalist preferred.
• Strong knowledge of NY employment laws and HR practices.

Responsibilities

• Advise management and employees on HR policies, performance, and workplace matters.
• Handle employee relations, conflict resolution, investigations, and disciplinary processes.
• Support compliance with federal, NY State, and NYC employment requirements.
• Lead full-cycle recruiting, onboarding, and offboarding.
• Maintain employee records, HR policies, and internal documentation.
• Improve HR workflows and support a positive, professional workplace culture.

Skills

Mandarin

English

Employee relations

HR compliance

Recruiting

Performance management

Education

Bachelor's degree

SHRM/PHR certification

Job description

AFM Agency is seeking an experienced Human Resources Manager who is professionally fluent in Mandarin and English to oversee HR operations for our New York office.

We are an AI-native organization of approximately 30 employees operating across e-commerce, TikTok business, and brand solutions. This is a hands‑on individual contributor role focused on employee relations, compliance, recruiting, and developing practical HR processes for a fast‑growing business.

Responsibilities

• Advise management and employees on HR policies, performance, and workplace matters.
• Handle employee relations, conflict resolution, investigations, and disciplinary processes.
• Support compliance with federal, New York State, and New York City employment requirements.
• Lead full‑cycle recruiting, onboarding, and offboarding.
• Maintain employee records, HR policies, and internal documentation.
• Improve HR workflows and support a positive, professional workplace culture.

Qualifications

• Professional fluency in Mandarin and English is required.
• At least 3 years of progressive HR experience, including hands‑on HR experience in New York.
• Previous experience as an HR Business Partner, HR Manager, or Senior HR Generalist is strongly preferred.
• Strong experience in employee relations, HR compliance, recruiting, and performance management.
• Working knowledge of New York employment laws and HR practices.
• Strong judgment, communication, confidentiality, and problem‑solving skills.
• Comfortable working independently in a fast‑paced, entrepreneurial environment.
• Bachelor’s degree or SHRM/PHR certification is preferred.

Compensation and Benefits

• Base salary: $55,000–$70,000 per year, based on experience.
• Performance bonus.
• Paid time off (PTO).

Schedule and Work Location

Monday through Friday, full‑time and on‑site in Midtown Manhattan, New York, NY.

AFM Agency is an equal opportunity employer. We consider qualified applicants without regard to any status protected by applicable law.