Human Resources Generalist Bilingual Mandarin

Pacston; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Pacston in Austin, TX is seeking a proactive HR Generalist to support a growing team with full HR functions, including recruiting, onboarding, employee relations, performance management, policy administration, and compliance.

The ideal candidate is bilingual in English and Mandarin, highly organized, and able to manage multiple priorities in a fast-paced environment, partnering with managers to foster a positive workplace culture.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Bilingual in English and Mandarin (written and spoken).
• Excellent organizational skills with strong attention to detail.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Experience with HRIS systems (such as ADP) is a plus.

Responsibilities

• Manage full-cycle recruitment, including posting openings, screening resumes, scheduling interviews, and preparing offers.
• Coordinate onboarding and orientation for new hires.
• Maintain employee records and HR documentation with accuracy and confidentiality.
• Provide guidance to employees and managers on HR policies and procedures.
• Support employee relations, performance evaluations, probationary reviews, disciplinary actions, and offboarding.
• Assist with benefits administration and leave requests.
• Ensure compliance with federal, state, and company policies.
• Process employment verifications and HR-related documentation.
• Partner with managers on staffing, workforce planning, and development.
• Assist with HR projects and process improvements.

Skills

Bilingual English & Mandarin

Strong communication

Excellent organization

Discretion & confidentiality

Time management

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office

ADP / HRIS

Job description

We are seeking a proactive, detail-oriented, and people-focused Human Resources Generalist to support our growing team. This role will be responsible for a broad range of HR functions, including recruiting, onboarding, employee relations, performance management, policy administration, and compliance.

The ideal candidate is organized, able to manage multiple priorities in a fast-paced environment, communicates effectively in both English and Mandarin, and enjoys partnering with managers and employees to create a positive workplace culture.

Responsibilities

• Manage the full-cycle recruitment process, including posting job openings, screening resumes, scheduling interviews, and preparing offer letters.
• Coordinate new hire onboarding and orientation to ensure a positive employee experience.
• Maintain employee records and HR documentation with accuracy and confidentiality.
• Provide guidance to employees and managers on HR policies, procedures, and workplace matters.
• Support employee relations, performance evaluations, probationary reviews, disciplinary actions, and offboarding processes.
• Assist with benefits administration and employee leave requests.
• Ensure compliance with federal, state, and company policies.
• Process employment verifications and other HR-related documentation.
• Partner with managers to support staffing, workforce planning, and employee development.
• Assist with HR projects and process improvement initiatives.
• Perform other HR-related duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Bilingual in English and Mandarin (written and spoken) is required.
• Excellent organizational skills with exceptional attention to detail.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Excellent interpersonal, problem-solving, and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with HRIS systems (such as ADP) is a plus.