People Operations Specialist

Masis Staffing Solutions; Littleton (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

Masis Staffing Solutions is seeking a People Operations Specialist to support our HR team in Littleton, MA. You will help with talent acquisition, onboarding, and immigration compliance, ensuring smooth processes and accurate documentation.

The role reports to the Senior Manager of People Operations and expects collaboration across teams to optimize HR operations and employee engagement while maintaining data security and policy alignment.

Qualifications

• 2–3 years in high-level HR admin or related roles.
• Bachelor’s degree in HR, Business or equivalent.
• Strong knowledge of U.S. federal and state HR laws and regulations.
• Excellent written and verbal communication, attention to detail.
• Proficient with Excel, Word, PowerPoint; familiarity with an HRIS.
• PHR certification is a plus; Mandarin fluency preferred.
• Ability to leverage AI tools to automate processes.

Responsibilities

• Coordinate daily HR activities with the Senior Manager of People Operations.
• Assist Talent Acquisition communications and onboarding.
• Manage documentation for U.S. work visa sponsorships with counsel.
• Facilitate onboarding and off-boarding processes for new hires and departures.
• Develop and maintain HR policies, processes, and procedures.
• Prepare clear internal communications and company-wide updates.
• Collaborate on data analysis to identify HR trends and solutions.
• Provide basic guidance on HR policies to employees and ensure compliance.
• Maintain confidential employee records with data integrity and security.

Skills

Mandarin

Communication skills

AI tooling

HRIS familiarity

Education

Bachelor’s degree in HR/Business

Tools

Excel

Word

PowerPoint

HRIS platform

Job description

Are you passionate about fostering a positive workplace culture and streamlining HR operations? We are looking for a dedicated People Operations Specialist to support our dynamic team. Reporting directly to the Senior Manager of People Operations, this role offers an exciting opportunity to contribute to vital HR functions, including talent acquisition, employee engagement, and compliance.

Key Responsibilities:

• Partner with the Senior Manager to coordinate daily HR activities, ensuring alignment with best practices and company values.
• Serve as the primary support for Talent Acquisition, assisting with candidate communications and onboarding processes.
• Manage documentation and administrative activities related to U.S. work visa sponsorships, coordinating with employees and external immigration counsel to ensure accuracy, compliance, and timely processing.
• Facilitate onboarding and off-boarding procedures for new hires and departing employees, ensuring a smooth transition.
• Assist in the development, implementation, and maintenance of HR policies, processes, and procedures to improve operational efficiency.
• Prepare and distribute clear, engaging internal communications, such as new hire announcements and company-wide updates.
• Collaborate on departmental data analysis to identify trends, insights, and solutions for HR operational challenges.
• Provide basic guidance to employees on HR policies and procedures, promoting understanding and compliance.
• Maintain accurate and confidential employee records, ensuring data integrity and security.

Qualifications:

• 2-3 years of high-level administrative experience within Human Resources or related fields.
• Bachelor’s degree in HR, Business, or a relevant discipline, or equivalent education and experience.
• Strong knowledge of federal and state employment laws and HR regulations.
• Excellent written and verbal communication skills, with exceptional attention to detail.
• Proficiency in Excel, Word, PowerPoint, and at least one HRIS platform.
• Demonstrated ability to leverage AI tools to enhance process automation and efficiency.
• PHR certification is a plus.
• Fluency in Mandarin is strongly preferred.