Human Resources Manager

Gallagher Recruiting LLC; Hayward (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Profit sharing

Flexible PTO

Wellness resources

Job summary

Gallagher Recruiting LLC is partnering with a healthcare services organization to hire a Human Resources Manager - Employee Experience in Hayward/San Jose, CA. This onsite, direct-hire role focuses on employee relations, investigations, coaching managers, and strengthening the overall employee experience.

The role emphasizes ownership, visibility, and meaningful impact, with collaboration to develop the HR function and support a multi-location workforce.

Qualifications

• 3–5+ years of progressive HR experience.
• Experience independently conducting workplace investigations.
• Solid knowledge of California employment laws.
• Experience coaching managers through difficult employee situations.
• Excellent judgment, discretion, emotional intelligence and communication skills.
• Able to work independently in a fast-paced environment.
• Experience supporting hourly, frontline, or multi-location employees is desirable.
• PHR or SHRM certification is a plus.
• Experience with ADP is helpful but not required.

Responsibilities

• Serve as trusted HR resource for employees and managers across locations.
• Conduct workplace investigations involving complaints, harassment, misconduct, and conflicts.
• Coach managers on performance management, documentation, and communication.
• Foster a positive workplace culture where concerns are raised.
• Partner with leadership on engagement, retention, and employee experience initiatives.
• Provide guidance on California employment laws, HR policies, and practices.
• Support leave of absence and workers' compensation matters with outside vendors.
• Collaborate with HR coordinators for day-to-day HR support.
• Identify opportunities to improve HR processes and employee relations practices.
• Maintain accurate, confidential documentation and follow-through on employee matters.

Skills

Employee relations

Coaching managers

Investigations

California employment law

Communication

Independent work

HR policy

Education

PHR or SHRM certification

Tools

ADP

Job description

Human Resources Manager - Employee Experience

Hayward & San Jose, CA | Onsite | Direct Hire

Compensation: $85,000-$100,000

Ready to Take the Next Step in Your HR Career?

Are you an experienced HR Generalist or Senior HR Generalist who loves employee relations, enjoys coaching managers, and is ready to take the next step into an HR Manager role?

Gallagher Recruiting is partnering with a growing, people-focused healthcare services organization seeking a Human Resources Manager - Employee Experience to join its team.

This is an exciting opportunity for an HR professional who wants greater ownership, visibility, and the chance to make a meaningful difference in the employee experience.

The organization has experienced significant growth and is committed to creating a workplace where employees feel heard, supported, and valued. You'll partner closely with an engaged, supportive senior HR leader who believes in collaboration, accountability, and developing her team.

You don't need to have held the HR Manager title before. What matters most is your ability to independently navigate employee relations issues, conduct thorough workplace investigations, build trust with employees, and confidently advise managers.

What You'll Be Doing

• Serve as a trusted, approachable HR resource for employees and managers across multiple locations.
• Independently conduct workplace investigations involving employee complaints, harassment, misconduct, workplace conflict, and other sensitive employee relations matters.
• Coach managers on performance management, corrective action, documentation, conflict resolution, and employee communication.
• Help foster a positive, respectful workplace culture where employees feel comfortable bringing forward concerns.
• Partner with leadership on employee engagement, retention, and initiatives that strengthen the overall employee experience.
• Provide practical, consistent guidance on California employment laws, HR policies, and workplace practices.
• Support leave-of-absence and workers' compensation matters in coordination with outside vendors.
• Partner with HR coordinators to ensure consistent, responsive day-to-day HR support.
• Identify opportunities to improve HR processes, communication, and employee relations practices.
• Maintain accurate, confidential documentation and ensure appropriate follow-through on employee matters.

What We're Looking For

• Approximately 3-5+ years of progressive human resources experience, ideally with significant employee relations responsibilities.
• Strong, hands-on experience independently conducting workplace investigations from start to finish.
• Solid working knowledge of California employment laws and HR best practices.
• Experience coaching managers through difficult employee situations and performance concerns.
• Excellent judgment, discretion, emotional intelligence, and communication skills.
• A personable, approachable style with the confidence to have direct and sometimes difficult conversations.
• Ability to work independently, prioritize competing needs, and remain calm in a fast-paced environment.
• Experience supporting hourly, frontline, or multi-location employees is highly desirable.
• PHR or SHRM certification is a plus.
• Experience with ADP is helpful but not required.

Why This Opportunity Stands Out

A genuine opportunity to grow. If you're a strong HR Generalist who has already been handling complex employee relations issues, this could be your opportunity to step into an HR Manager position.

Supportive leadership. You'll work with an experienced HR leader who values open communication, provides guidance, and gives her team the autonomy to succeed.

Make a real impact. Employee engagement, retention, and workplace culture are priorities—not just talking points.

Variety and visibility. You'll support a growing workforce across multiple locations and play an important role in strengthening employee relationships and manager effectiveness.

A people-first environment. Join an organization that is investing in its employees and building a stronger HR function.

Location & Schedule

This position supports operations in Hayward and San Jose, California, with an onsite presence required. Some scheduling flexibility is important to accommodate the needs of a 24/7 workforce.

The organization offers a competitive benefits package, including:

• Medical insurance options
• 401(k) with employer matching
• Profit-sharing opportunities
• Flexible paid time off
• Mental health and wellness resources

Gallagher Recruiting LLC is an equal opportunity recruiting partner.