Human Resources Information System Analyst

CB Partners, LLC; Kansas City (MO); Hybrid; USD 70,000 - 88,000; Full time

Benefits offered by this job

Annual bonus

Job summary

CB Partners, LLC is partnering with a large multi-brand restaurant organization to hire an HR Technology Administrator. This newly created role owns the conversational AI recruiting platform's day-to-day administration and supports HR tech operations across the business.

The position offers high visibility with senior leadership in a hybrid Kansas City setting (3 days onsite, 2 days remote) and includes a base salary of $70,000–$88,000 plus a 10% annual target bonus.

Qualifications

• 2–3+ years supporting HR technology platforms.
• Experience configuring and administering ATS.
• Experience with conversational AI recruiting tools (Paradox/Olivia) preferred.
• Strong troubleshooting and communication skills.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Serve as primary system administrator for a conversational AI recruiting platform, managing configuration, workflows, automated communications, system rules, user access, and permissions.
• Review, test, communicate, and deploy monthly product updates and new functionality.
• Act as the primary point of contact for the HR technology help desk, troubleshooting issues and driving timely resolution.
• Administer recurring HRIS processes, including automated employee lifecycle transactions and data audits.
• Help monitor and resolve errors in point-of-sale timekeeping integrations into the HRIS.
• Build and maintain recruiting and candidate engagement reports and dashboards.
• Support downstream integrations and broader HRIS initiatives with ad hoc troubleshooting.
• Partner with internal HR technology team members and external vendors as a technical point of contact.
• Identify opportunities to improve workflows, system usability, and automation.
• Create and maintain system documentation, training materials, and process guides.

Skills

HR systems

Troubleshooting

Communication

Self-starter

Multi-tasking

Education

Bachelor's degree

Tools

Paradox/Olivia

MS Office

Job description

We are working with a large, multi-brand restaurant organization with approximately 20,000 employees is hiring an HR Technology Administrator. This is a newly created role. The organization recently rolled out a conversational AI recruiting platform across several brands. This role will own that platform’s day-to-day administration and support HR technology operations across the business. It offers high visibility with senior leadership and a real opportunity to shape how HR technology is run at scale.

What You’ll Do

• Serve as primary system administrator for a conversational AI recruiting platform, managing configuration, workflows, automated communications, system rules, user access, and permissions.
• Review, test, communicate, and deploy monthly product updates and new functionality.
• Act as the primary point of contact for the HR technology help desk, troubleshooting issues and driving timely resolution.
• Administer recurring HRIS processes, including automated employee lifecycle transactions and data audits.
• Help monitor and resolve errors in point-of-sale timekeeping integrations into the HRIS.
• Build and maintain recruiting and candidate engagement reports and dashboards.
• Support downstream integrations and broader HRIS initiatives with ad hoc troubleshooting.
• Partner with internal HR technology team members and external vendors as a technical point of contact.
• Identify opportunities to improve workflows, system usability, and automation.
• Create and maintain system documentation, training materials, and process guides.

What You Bring

• 2–3+ years supporting HR technology platforms.
• Hands-on applicant tracking system (ATS) configuration and administration experience.
• Experience with conversational AI recruiting tools (e.g., Paradox/Olivia) strongly preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication, with the ability to explain technical topics to non-technical audiences.
• Self-starter who manages multiple priorities independently.
• Experience supporting large, multi-location workforces preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Bachelor’s degree or equivalent practical experience.
• Base salary $70,000–$88,000.
• 10% annual target bonus.

Location

Hybrid in the Kansas City metro: 3 days onsite and 2 days remote.