HR Generalist

HeadQuarters; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company in the cannabis sector is seeking passionate individuals to join their dynamic team. As a Customer Support and Billing Specialist, you will play a crucial role in ensuring customer satisfaction and operational efficiency. This position offers the chance to work remotely or in a hybrid setting, providing flexibility while contributing to a rapidly growing industry. With competitive salaries and opportunities for professional growth, this role is perfect for those eager to make an impact in a pioneering environment. Join a team that values innovation and development, and be part of an exciting journey in the cannabis market.

Benefits

Salary increases based on performance

Professional development opportunities

Cutting-edge technology utilization

Qualifications

• Experience in customer support and billing processes.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers with inquiries and billing issues.
• Collaborate with internal teams to enhance customer experience.

Skills

Customer Service

Communication Skills

Problem Solving

Education

Bachelor's Degree

Tools

CRM Software

Job description

Grow your career in the emerging cannabis market

HeadQuarters is a global start-up partnering with US cannabis companies to provide support in finance, sales, and logistics. Our team's expertise drives innovation in this rapidly developing industry.

Job Openings

Legalized cannabis is a booming sector with limitless opportunities. This is your moment to define processes and leave your mark in a new industry.

Current Job Openings

• Customer Support and Billing Specialist

  Posted 3 months ago | Remote | Serbia | Finance | Full-time

• Business Development Manager

  Posted 5 months ago | Hybrid | Los Angeles, California, United States | Internal Operations | Full-time

• Client Engagement Manager

  Posted 6 months ago | Remote | Mexico | Internal Operations | Full-time

Interested in future opportunities?

Send your CV to [e-mail], and we will contact you when a suitable position opens.

HeadQuarters is always seeking talented individuals. If you have a background in finance and want to grow in this industry, we offer competitive salaries, benefits, and advancement opportunities.

Why work with us?

• Work with top companies generating over $10M monthly
• Salary increases based on performance
• Utilize cutting-edge technology

Our Team and Culture

Our team values professional development and innovation. Employees enjoy opportunities to improve skills, participate in fun daily meetings, and be pioneers in the cannabis industry.

Industry Potential

The cannabis industry offers high earning potential and opportunities for professional growth. Working with major clients like Nabis, Kiva, Urbn Leaf, and Eaze, your work can significantly impact the industry.

FAQs

1. What happens after I apply? Our team contacts candidates within 2-3 days for interviews or future consideration. Ensure your CV is in English and your contact details are correct.
2. How can I learn more about HeadQuarters? Visit our homepage, explore our 'Services' and 'Customer Stories' pages, and follow us on social media.
3. How is payroll managed? Salaries are paid monthly on the last day of the month, depending on your contractor agreement.
4. Do you provide equipment? Equipment is provided after three months of employment, based on an assessment of your needs during the onboarding process.
5. What support does HeadQuarters offer? We support client sectors in Accounts Payable/Receivable, Sales Operations, Marketing, and Logistics.
6. How long does hiring take? Typically 4-5 weeks, including feedback and onboarding, which lasts about a month.
7. Can I be notified of future jobs? Yes, submit your email for future opportunities.