Human Resources Generalist

Golen Heart Home Healthcare, LLC; Springfield (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Collaborative team environment

Job summary

Golen Heart Home Healthcare, LLC is seeking an HR operations generalist to manage day-to-day HR tasks in Springfield, MA. You will own full-cycle recruitment for caregivers, CNAs, and administrative staff, and handle onboarding, background checks, and compliance across state and federal healthcare rules.

You will act as the main point of contact for policies and benefits, support payroll prep, and assist with timecard verification and training logs, all while maintaining high confidentiality in

Qualifications

• Associate or Bachelor's degree in HR, Business Administration, or related field.
• 2+ years HR experience, preferably in healthcare or high-volume hiring.
• Knowledge of HR compliance, labor laws, and healthcare credentialing.

Responsibilities

• Own full-cycle recruitment for caregivers, CNAs, and admin staff.
• Coordinate onboarding: background checks, drug screenings, references, orientation.
• Maintain compliance with state and federal healthcare regulations.
• Serve as primary contact for questions on policies and benefits.
• Handle employee relations and participate in performance management.
• Assist with timecard verification and payroll prep.
• Support benefits administration and organize recognition events.

Education

Associate or Bachelor's degree in HR/Business Administration (preferred)

2+ years HR experience

HR compliance knowledge

Strong communication

Discretion with confidential information

Tools

HRIS

ATS

Microsoft Office

Job description

Support day-to-day HR operations for a healthcare and home care workforce with a hands-on focus on hiring, onboarding, compliance, and employee relations.

Key Responsibilities

• Own full-cycle recruitment: post open roles, screen candidates, and conduct interviews for caregivers, CNAs, and administrative staff.
• Coordinate onboarding end-to-end, including background checks, drug screenings, reference checks, and orientation.
• Maintain strict compliance with state and federal healthcare regulations by managing employee personnel files, medical records, certifications, and required training logs.
• Serve as the primary contact for employee questions related to company policies, benefits, and procedures.
• Handle employee relations needs, including conflict resolution and participation in performance management initiatives.
• Support payroll preparation by assisting with timecard verification.
• Provide support for benefits administration.
• Organize employee recognition and retention activities to strengthen a supportive team culture.

Requirements

• Associate or Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
• 2+ years of HR experience (ideally healthcare, home care, or a high-volume hiring environment).
• Strong working knowledge of HR compliance, labor laws, and healthcare credentialing requirements.
• Proficiency with HRIS, ATS (Applicant Tracking Systems), and the Microsoft Office Suite.
• Excellent organizational ability with strong attention to detail.
• Ability to handle confidential information with discretion.
• Strong communication and interpersonal skills to work effectively with a diverse workforce.

Tools & Systems

• HRIS
• ATS (Applicant Tracking Systems)
• Microsoft Office Suite

Benefits

• Health, dental, and vision insurance
• Paid time off (PTO)
• Friendly, collaborative, and mission-driven team environment

Role Details

• Location: Springfield, MA (onsite)
• Compensation: USD 50,000 - 60,000 per year
• Experience: 2 years minimum
• Work setting: In person