Human Resources Generalist Manager

Caring for Portland, LLC; Redmond (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Company-paid dental insurance

Company-paid vision insurance

Life insurance

Employee assistance program

401(k) with company match

Professional development

Training and orientation

Job summary

Caring for Portland, LLC is seeking an experienced HR professional to own the day-to-day HR function in a hands-on, in-person role based in Redmond, OR. You will manage leave, workers’ comp, unemployment, benefits, payroll support, and HRIS, partnering with the Executive Team to ensure compliant, cost-conscious operations.

Responsibilities include training program ownership, performance management, and offboarding with thorough documentation; a high level of integrity and HIPAA compliance is

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience.
• Minimum of 5 years of progressive HR Generalist/HR Manager/HRBP experience including benefits administration, leave management, workers' compensation, and unemployment claims.
• Ability to work independently and make sound HR decisions without a dedicated onsite HR leader.
• Strong written and verbal communication and ability to build trust with all levels.
• High integrity and HIPAA compliance for handling PHI.

Responsibilities

• Manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal/medical leave) with compliant processing.
• Serve as first point of contact for HR inquiries via inbox, ticketing, mail, and phone.
• Administer workers' compensation end-to-end: intake, reporting, carrier coordination, return-to-work planning, and record-keeping.
• Handle unemployment claims, responses, documentation, and hearing participation; administer benefits enrollment and vendor coordination.
• Support payroll processing and the HRIS; process wage garnishments and employment verifications.
• Own the Employee Training Program and lead performance management and offboarding with documentation.

Skills

HR generalist experience

Leave management

Benefits administration

Interpersonal communication

HIPAA compliance

Independent decision making

Education

Bachelor's degree in HR or related field

Tools

HRIS

Payroll processing

Vendor coordination

Job description

Description

IMPACT

You’ll own the day-to-day HR function, from the first email in the inbox to leaves, benefits, workers’ comp, and training, serving as the responsive, knowledgeable resource, partnering closely with Executive Team. This is a hands-on role for someone who brings order, compliance, and cost control to everything HR touches. This is an in-person, office-based role in Central Oregon (Redmond, OR)

WHO WE ARE

• A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize - powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

WHAT YOU'LL DO

• Manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) with compliant, accurate, timely processing
• Serve as the first point of contact for HR, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line promptly and professionally
• Administer workers’ compensation end to end: claim intake, reporting, carrier coordination, return-to-work planning, and record-keeping
• Handle unemployment claims, including responses, documentation, and hearing participation; administer benefits enrollment, eligibility, vendor coordination, and Employee inquiries
• Support payroll processing and the HRIS; process wage garnishments and employment/income verifications within required timeframes
• Own the Employee Training Program, provide day-to-day HR support to Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding with consistent documentation

ROLE QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Minimum of 5 years of progressive Human Resources Generalist, HR Manager, or HRBP experience, including hands-on work with benefits administration, leave management, workers' compensation, and unemployment claims
• Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
• Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
• High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
• Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs
• Ability to work effectively in a fast-paced, dynamic environment with reliable, predictable, and punctual attendance
• PHR, SHRM-CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi-site/branch services organization a plus

COMPREHENSIVE WELLNESS PORTFOLIO

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!

Requirements

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills - strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce.

Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

*Benefit eligibility is based on hours worked.