The Human Resources Generalist leads key HR functions and supports organizational development under the direction of the Executive Director. This onsite role in Kinston, NC focuses on compliance, HR policy development, employee relations, recruitment, performance management, payroll, benefits administration, and HR systems.
Role Overview
Reporting to the Executive Director, the Human Resources Generalist oversees all aspects of the HR department to ensure compliance and to help drive company goals. The role collaborates with the QIPI Department to develop and implement HR policies, manages HR operations in ADP, supports recruitment and onboarding, and provides guidance to leadership and employees. The position also administers payroll, manages HRIS information, supports learning and development initiatives, and assists with employee performance and separations.
Key Responsibilities
- Oversee all aspects of the HR department, ensuring compliance and developing and implementing HR policies in collaboration with the QIPI Department.
- Develop and implement HR strategies aligned with organizational goals.
- Ensure compliance with applicable federal, state, and local employment laws and regulations.
- Develop, implement, and maintain HR policies and procedures.
- Serve as a trusted HR resource to leadership and employees while staying current on HR regulations, trends, and best practices.
- Oversee and process payroll for all employees, ensuring accuracy and timeliness.
- Review employee timekeeping and resolve discrepancies.
- Manage and maintain the organization’s HRIS and ensure employee records and HR data remain accurate and up to date.
- Identify opportunities to improve HR processes and systems.
- Administer employee benefit programs and support employees with benefits questions and issues.
- Coordinate with benefit providers and vendors as needed, including support for enrollment and benefit changes.
- Maintain accurate benefit records and ensure appropriate administration of benefit programs.
- Partner with managers and employees on employee relations matters, including conducting and documenting employee investigations and making recommendations.
- Provide guidance to management regarding workplace concerns, policies, and employee performance.
- Support unemployment claims and hearings as necessary.
- Address and coordinate employee leave needs, including matters related to the Family and Medical Leave Act (FMLA).
- Maintain confidentiality when handling sensitive employee information.
- Manage the recruitment process from sourcing through hiring, including maintaining qualified candidate pools.
- Support onboarding and new hire processes.
- Lead the employee performance evaluation process, ensuring timely completion, and support performance management, coaching, and documentation.
- Review performance evaluations for consistency and accuracy.
- Assist with employee separations and ensure appropriate documentation and procedures are followed.
- Support administration of compensation programs and salary structures aligned with established salary bands.
- Develop and coordinate learning and development initiatives, track training, and ensure required training is completed in a timely manner.
- Other duties as assigned.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5 to 7 years of progressive HR experience.
- Hands‑on experience with payroll processing.
- Experience administering employee benefits.
- Experience handling employee relations matters, including investigations and workplace concerns.
- Experience managing or supporting full‑cycle recruitment.
- Experience working with an HRIS.
- Strong knowledge of employment laws and regulations.
- Strong analytical, problem‑solving, communication, and interpersonal skills.
- Ability to work independently, manage competing priorities, and meet deadlines.
- Ability to maintain a high level of confidentiality and discretion when handling sensitive information.
Preferred Qualifications
- Experience with ADP Workforce Now or a similar comprehensive HR/payroll system.
- SHRM‑CP, SHRM‑SCP, PHR, or SPHR certification.
- Experience working in a nonprofit, human services, healthcare, or community‑based organization.
- Experience supporting a rural or community‑based organization.
- Experience serving in an HR leadership or HR business partner capacity.
Technology
- ADP Workforce Now
- ADP
- HRIS
Compensation and Employment Type
- Salary range: $50,000 to $58,000 per year
- Full‑time
- Exempt
Work Schedule and Location
- Location: Kinston, NC (onsite)
- Schedule: Monday through Friday, 8:00 AM to 4:30 PM
Benefits
- Administer employee benefit programs and serve as a resource to employees regarding benefits.
Work Environment
This position primarily operates in a professional office environment and regularly uses computers, phones, and other standard office technology. Travel may be required as needed.
Education
Bachelor’s degree in Human Resources, Business Administration, or a related field.