Human Resources Generalist

Thresholds Inc.; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Thresholds Inc. in Grand Rapids, MI is seeking a skilled Human Resources Generalist to support HR functions. Responsibilities include employee relations, HR policy administration, and employee data management using HRIS (ADP). The ideal candidate will have at least three years of HR experience, a bachelor’s degree preferred, and strong skills in communication and organization. Join a supportive team culture dedicated to continuous improvement and positive workplace dynamics.

Qualifications

• Minimum of three years of professional HR experience required.
• Strong knowledge of current employment laws and HR best practices.
• High level of confidentiality and discretion.

Responsibilities

• Serve as a strategic partner within the HR team.
• Coordinate new hire orientation and employee recognition programs.
• Interpret and administer HR policies consistently and accurately.
• Analyze HR metrics such as turnover and engagement survey results.

Skills

HRIS proficiency (ADP preferred)

Microsoft Office Suite

Knowledge of employment laws

Organizational skills

Communication skills

Education

Bachelor’s degree in Business Administration or Human Resources

Job description

The Human Resources Generalist plays a key role in supporting employees and management across a variety of HR functions. This position is responsible for employee relations, policy interpretation, HRIS (ADP) administration, and coordination with Finance to ensure accurate employee data. The HR Generalist contributes to a positive workplace culture and supports continuous improvement in HR practices.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Human Resources, or a related field preferred; equivalent professional HR experience will be considered.
• Minimum of three (3) years of professional HR experience required.
• Proficiency in HRIS systems (ADP preferred) and Microsoft Office Suite.
• Strong knowledge of current employment laws and HR best practices.
• High level of confidentiality and discretion.
• Excellent organizational, time management, and communication skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Positive, flexible, and proactive attitude.

PHYSICAL REQUIREMENTS

• Ability to communicate effectively in both oral and written formats.
• Capacity to participate in meetings with sustained attention.
• Ability to sit for extended periods and operate a computer and related equipment.
• Normal hearing and vision required for communication and job duties.
• Ability to move safely throughout the work environment.
• Must be able to respond appropriately to emergencies and exercise sound judgment.

KEY RESPONSIBILITIES

• Serve as a strategic partner within the HR team, aligning HR support with organizational goals.
• Coordinate and facilitate new hire orientation and employee recognition programs.
• Interpret and administer HR policies and procedures consistently and accurately.
• Identify and implement process improvements in HR systems and workflows.
• Provide training on ADP, Outlook, and other relevant systems.
• Support administration of compensation, benefits, retirement plans, and leave programs.
• Assist with recruitment, onboarding, and employee lifecycle processes.
• Analyze HR metrics such as turnover and engagement survey results.
• Maintain and update employee personnel files and HR records.
• Conduct reference checks, background screenings, and pre‑employment processes.
• Manage COBRA notifications and payments.
• Audit monthly insurance billing and maintain retirement plan documentation.
• Coordinate Workers’ Compensation claims and OSHA reporting.
• Perform other duties as assigned by the Director of Workforce Development or agency leadership.

Please Note: To ensure your application is considered, kindly attach a current resume when submitting your application. Applications without a resume may not be reviewed.