Human Resources Generalist

Healthcare Alternative Systems, Inc.; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Job summary

Healthcare Alternative Systems (HAS) is seeking an HR Generalist to support day-to-day people operations across its Chicago-area locations. This on-site role reports to the HR Manager and covers employee relations, investigations, records, benefits administration, training coordination, and backup payroll support.

You will maintain confidential records, support compliance with employment laws, and assist with events that boost engagement.

Qualifications

• Bachelor’s degree required; Associate’s degree preferred.
• Bilingual English/Spanish preferred.
• Valid State Driver’s License and use of personal vehicle.
• On-site work with travel to other HAS locations as directed.

Responsibilities

• Serve as a point of contact for HR inquiries related to policies, procedures, and general HR matters.
• Lead and conduct the full investigation process including information gathering, interviewing involved parties and witnesses, reviewing documentation, maintaining records, and preparing findings and recommendations aligned with organizational policies and applicable requirements.
• Assist with performance review processes by tracking evaluations and maintaining related documentation.
• Maintain up-to-date employee records in accordance with company policies and legal requirements, ensuring confidentiality of sensitive data.
• Support audits by assisting with financial, program, and accreditation efforts, including resolution of findings.
• Administer employee benefits including health, dental, vision, ancillary, and retirement plans and coordinate open enrollment activities.
• Coordinate training program delivery to support employee growth and development.
• Support policy implementation and enforcement of HR policies related to attendance, leave, and workplace conduct.
• Contribute to employee satisfaction efforts by helping plan events, surveys, and programs that support a positive work environment.
• Assist and/or lead HAS HR events, including Event Planner, annual holiday party, and employee recognition program.
• Measure employee morale and track KPIs as directed, and support data collection for reporting.

Skills

Communication

Organizational

Confidentiality

Bilingual English/Spanish

Education

Bachelor’s degree

Associate’s degree

Tools

Word

Excel

PowerPoint

Job description

Healthcare Alternative Systems (HAS) is seeking an HR Generalist to support day-to-day people operations across its Chicago-area locations. Reporting to the HR Manager, this role covers a wide range of HR duties, from employee relations and investigations to records, benefits administration, training coordination, and backup payroll support. The position is based onsite and requires travel to other HAS locations as directed.

In this role, you will serve as a reliable point of contact for HR questions, help maintain accurate and confidential employee documentation, and support compliance with applicable employment laws and agency standards. You will also assist with events and initiatives that strengthen employee engagement and morale.

Key Responsibilities

• Serve as a point of contact for employee inquiries related to policies, procedures, and general HR matters.
• Lead and conduct the full investigation process including information gathering, interviewing involved parties and witnesses, reviewing documentation, maintaining records, and preparing findings and recommendations aligned with organizational policies and applicable requirements.
• Assist with performance review processes by tracking evaluations and maintaining related documentation.
• Maintain up-to-date employee records in accordance with company policies and legal requirements, ensuring accuracy and confidentiality of sensitive data.
• Support audits by assisting with financial, program, and accreditation efforts, including resolution of findings.
• Assist with administering employee benefits including health, dental, vision, ancillary, and retirement plans.
• Answer employee questions about benefits and coordinate open enrollment activities.
• Coordinate training program delivery to support employee growth and development.
• Support policy implementation and consistent enforcement of HR policies related to attendance, leave, and workplace conduct.
• Contribute to employee satisfaction efforts by helping plan events, surveys, and programs that support a positive work environment.
• Assist and/or lead HAS HR events, including the Event Planner, annual employee holiday party, and employee recognition program.
• Assist in developing approaches to measure employee morale, improving satisfaction as directed, and support tracking KPIs.
• Assist with scheduling food ordering and set-up for training seminars, meetings, and other activities.
• Maintain and support documentation and reports as directed, including items such as turnover, volunteer/internship materials, credentials, surveys, and background checks.
• Type or transcribe a range of materials including letters, correspondence, memorandums, voicemails, policies, tables/graphs/charts, contracts, reports, schedules, and notices from rough drafts to final versions.
• Collect and submit data for internal, state, and federal reporting as needed.
• Provide backup support for payroll processing by coordinating with Finance and internal departments to ensure accurate employee data flow for successful payroll.
• Perform timecard audits to support Finance in accurate and timely payroll processing; respond to employee payroll-related questions in a time-sensitive manner.
• Work with Finance to research payroll issues and support proper solutions, and help review day-to-day central payroll processing and related personnel documents for accuracy.
• Perform other special projects and duties as assigned by the Manager during regular business hours.

Requirements

• Above-average communication and organizational skills, both verbal and written, with strong attention to detail.
• Ability to work under challenging time frames, multitask as needed, and handle confidential information.
• Ability to research, track, and reconcile documentation issues and discrepancies.
• Cooperative demeanor and willingness to support the Human Resources team.
• Knowledge of laws and ordinances related to employment and compliance with established standards, procedures, and applicable laws.
• Basic computer knowledge including Word, Excel, and PowerPoint.
• Detail-oriented and accurate work submissions.
• Commitment to continued learning and updating job knowledge.
• Bilingual (English/Spanish) and bicultural is preferred.
• Valid State Drivers’ License and willingness to use a personal vehicle in the course of employment.
• Travel to other HAS locations as directed.
• H.A.S. requires all staff to work on-site.
• Ability to perform essential functions of the role; reasonable accommodations may be made if requested, absent undue hardship.

Schedule

• Monday - Friday, 9am - 5pm

Compensation and Education

• Salary: USD 23 - 25 per hour
• Education: Bachelor’s degree (regionally accredited) required; Associate’s degree preferred

Technologies

• Word
• Excel
• PowerPoint

Benefits

• 19 Generous Paid Time Off (PTO)
• 13 Paid Holidays
• Comprehensive Health Insurance (Affordable HMO, PPO, and HSA options through Blue Cross Blue Shield)
• Dental & Vision Coverage through Blue Cross Blue Shield
• Flexible Spending Account (FSA) for medical, dependent care, and commuter
• Retirement Plan: 403(b)
• Life & Disability Insurance
• Education & Training Support: $200 annually
• Voluntary Benefits
• EAP

Mission and Service Context

HAS provides a continuum of multicultural and bilingual (English/Spanish) behavioral care and social services that empower individuals, families, and communities. With eleven locations across the Chicagoland area, HAS aims to implement sustainable programs that improve well-being and recovery efforts for those impacted by behavioral health challenges.

Physical Requirements

• Sedentary work.
• Ability to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Repetitive motion.
• Substantial movements of the wrists, hands, and/or fingers.
• Close visual acuity for tasks such as preparing and analyzing data and figures, transcribing, using a computer terminal, and extensive reading.