Human Resources & Culture Coordinator

Chick-fil-A; Freehold Township (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition assistance

Scholarship opportunities

Paid sick time

Paid vacation

Job summary

Chick-fil-A Freehold Township Route 9 North is seeking an organized HR & Culture Coordinator to manage recruiting, onboarding, payroll, and HR administration for a team of about 75 staff. The role reports to the Owner-Operator and offers full-time employment with flexible hours and growth opportunities.

Ideal candidates have strong organizational skills, confidentiality, and initiative. Prior HR experience is helpful but not required; training is provided.

Qualifications

• Bachelor's or equivalent degree in HR/Business Administration or related field.
• HR coursework in organizational behavior or employment law is desirable.
• Recent graduates encouraged to apply.

Responsibilities

• Coordinate recruiting activities and onboarding processes, including postings, screening, interviews, and communications.
• Maintain confidential employee records and HR data in systems.
• Assist with payroll and timekeeping using established procedures.

Skills

Organizational skills

Attention to detail

Confidentiality

Communication skills

Time management

Team player

Initiative

Willingness to learn

Education

Associate's or Bachelor's degree in HR/Business

College coursework in HR/organizational behavior

Recent graduates encouraged

Tools

HR software

Spreadsheets

Applicant Tracking Systems

Workforce-management technology

Job description

HR & Culture Coordinator

Chick-fil-A Freehold Township Route 9 North

Freehold, New Jersey

Compensation: $23.00-25.00 per hour

Employment Type: Full-time

Schedule: Approximately 25-35 hours per week

Reports to: Owner-Operator

ABOUT THE OPPORTUNITY

Chick-fil-A Freehold Township Route 9 North is seeking an organized, dependable, and people-oriented individual to serve as our HR & Culture Coordinator.

Our locally owned and operated Restaurant employs approximately 75 Team Members. We are looking for someone who can take ownership of important human resources and administrative responsibilities while helping coordinate programs that recognize, support, and develop our Team Members.

This position offers an excellent opportunity for a recent college graduate or an individual interested in establishing a professional career in Human Resources.

Previous HR experience is helpful but not required. We are willing to invest in developing the right candidate who demonstrates strong organizational skills, initiative, sound judgment, confidentiality, attention to detail, and a genuine willingness to learn.

We are considering both part-time and full-time candidates. The anticipated schedule is approximately 25-35 hours per week, with the final arrangement based on qualifications, responsibilities, and Restaurant needs.

The HR & Culture Coordinator reports directly to the Owner-Operator and works closely with Restaurant leadership.

COMPENSATION AND BENEFITS

• $23.00-25.00 per hour, depending on qualifications and experience
• Full-time employment opportunities
• Approximately 25-35 hours per week
• Medical and dental insurance options, with employer contributions based on applicable eligibility requirements
• Tuition assistance opportunities
• Chick-fil-A scholarship opportunities
• Paid sick time in accordance with applicable law and Restaurant policy
• Paid vacation for eligible employees

  All benefits are subject to applicable eligibility requirements, plan provisions, and Restaurant policies.

  PRIMARY RESPONSIBILITIES

  Recruiting and Onboarding

  • Coordinate recruiting activities, including job postings, applicant screening, interview scheduling, and candidate communications.
  • Work with the Owner-Operator and Restaurant leadership to identify staffing needs and recruit qualified applicants.
  • Coordinate new-hire documentation, employment eligibility verification, and onboarding requirements.
  • Conduct new-hire orientation and support a consistent onboarding experience.
  • Maintain accurate recruiting and onboarding records.

  Human Resources Administration

  • Maintain accurate, organized, and confidential employee records.
  • Coordinate employee information changes and maintain records in applicable HR systems.
  • Assist with benefits administration, enrollment coordination, and employee communications.
  • Coordinate workers' compensation reporting, documentation, and administrative follow-up.
  • Support established employee relations and performance documentation procedures.
  • Maintain compliance-related records and assist with established HR administrative processes.
  • Recognize matters requiring Owner-Operator involvement or specialized HR guidance and ensure appropriate escalation.
  • Respond to routine Team Member questions concerning employment policies, procedures, and benefits.
  • Coordinate employee uniform ordering, distribution, inventory, and related records.

  Payroll and Timekeeping

  • Prepare payroll accurately and on schedule using established Restaurant procedures.
  • Review timekeeping records and identify missing punches, discrepancies, and other exceptions.
  • Coordinate with Managers to ensure required timekeeping corrections are completed and documented.
  • Maintain accurate payroll-related records, including approved pay changes, paid time off, and other adjustments.
  • Prepare payroll documentation for review and approval by the Owner-Operator.
  • Maintain confidentiality and follow established payroll controls.
  • Assist with the administrative implementation and use of workforce-management systems, including LifeLenz if adopted.

  Culture, Recognition, and Engagement

  • Maintain and administer the Restaurant's established Team Member recognition points system.
  • Coordinate weekly recognition activities and maintain accurate recognition records.
  • Track Team Member birthdays and employment anniversaries.
  • Prepare birthday gift bags and coordinate milestone recognition.
  • Maintain a calendar of Team Member recognition and appreciation activities.
  • Coordinate Team Member events, including the annual holiday party and other appreciation initiatives.
  • Work with Trainers, Team Leaders, and Managers to involve developing leaders in planning and executing Culture activities.
  • Provide guidance, materials, budgets, and administrative support for assigned recognition and engagement activities.
  • Support communication initiatives that contribute to a positive Team Member experience.
  • Maintain training and leadership development records as assigned.

  EDUCATION AND EXPERIENCE

  Preferred Education

  • Associate's or bachelor's degree in Human Resources, Business Administration, Management, or a related field.
  • College coursework in human resources, organizational behavior, employment law, or personnel administration is particularly desirable.
  • Recent graduates and individuals seeking their first professional HR opportunity are encouraged to apply.

  Experience

  • Previous professional HR experience is helpful but not required.
  • Experience in office administration, recruiting, payroll support, customer service, or employee records is beneficial.
  • Familiarity with HR software, spreadsheets, applicant tracking systems, or workforce-management technology is a plus.
  • Experience in hospitality, restaurants, retail, or another fast-paced environment is beneficial.
  • Bilingual English/Spanish communication skills are a plus.

  ESSENTIAL QUALITIES

  • Strong organizational skills and exceptional attention to detail.
  • Dependability and consistent follow-through.
  • Ability to work independently and take ownership of recurring responsibilities.
  • Sound judgment and discretion when handling confidential information.
  • Strong written and verbal communication skills.
  • Proficiency with computers, email, spreadsheets, and administrative applications.
  • Ability to manage multiple priorities and meet established deadlines.
  • Initiative and willingness to identify opportunities for improvement.
  • A positive, professional approach to working with people.
  • Willingness to learn and seek guidance when appropriate.

  WHAT SUCCESS LOOKS LIKE

  The successful HR & Culture Coordinator will ensure that recurring HR responsibilities are completed accurately, on time, and with minimal supervision.

  Employee records will be organized and current. Recruiting and onboarding processes will be handled consistently. Payroll preparation will be accurate and timely.

  Our recognition programs will continue without interruption, birthdays and employment milestones will be acknowledged, and Team Member events will be coordinated effectively.

  The Coordinator will also help develop our emerging leaders by involving them in recognition and engagement initiatives.

  Most importantly, this individual will take genuine ownership of the position and provide dependable administrative support to the Owner-Operator and Restaurant leadership.

  ABOUT OUR RESTAURANT

  Chick-fil-A Freehold Township Route 9 North is a locally owned and operated Restaurant committed to developing people, delivering exceptional Guest experiences, and building a strong Team culture.

  Our leadership philosophy emphasizes:

  We Care We Serve We Coach We Improve We Win Together

  We believe that investing in people, maintaining high standards, and continually improving are essential to building a successful Restaurant.