Human Resources Coordinator - The Ritz-Carlton, Chicago

Sage Hospitality Group; Chicago (IL); On-site; Full time

Job summary

A leading luxury hotel in Chicago seeks a passionate HR professional to manage all aspects of People Resource activities. The role involves coordinating recruitment, onboarding, and associate relations programs to create a positive work environment. Join a team dedicated to providing exceptional hospitality and enhancing employee experiences.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Flexible spending accounts

Life insurance

Disability options

Employee Assistance Program

Hotel discounts

Qualifications

• 1-2 years experience in HR role, preferably in hospitality.

Responsibilities

• Coordinate candidates with recruiter and conduct onboarding.
• Maintain strong community relations to ensure steady applicant flow.
• Administer associate benefit program accurately.

Skills

Multitasking

Supervision

Bilingual

Education

Four-year college degree

Tools

Microsoft Office

Job description

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

The purpose of this role is to lead and manage all aspects of People Resource supporting activities for the property.

Responsibilities include:

1. Coordinate candidates with recruiter, screen, perform reference checks, and coordinate department onboarding.
2. Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to ensure a steady applicant flow.
3. Coordinate and conduct associate orientation to introduce new hires to the hotel and ensure completion of necessary forms and policies.
4. Communicate, educate, and administer the associate benefit program accurately and timely.
5. Assist in developing, coordinating, and implementing associate relations programs and events to reduce turnover.
6. Promote a positive, open, and pro-employee work environment.
7. Report sensitive associate-related information to the Director of HR.
8. Process employment verification, wage inquiries, and claims, ensuring compliance and minimizing liability.
9. Maintain employee records and HR systems.
10. Compile reports to support management decisions and ensure compliance with policies, laws, and regulations.

Qualifications:

• Four-year college degree or equivalent experience.
• One to two years of experience in a human resources role, preferably in hospitality.
• Moderate PC skills, including Microsoft Office; bilingual skills a plus.
• Ability to multitask and possess supervision/management skills.

Physical Demands & Environment:

• Physical activities include lifting, bending, standing, and mobility around the hotel.
• Work environment is primarily indoor office setting.

Benefits:

• Medical, dental, and vision insurance.
• 401(k) with employer match, flexible spending accounts, life insurance, disability options, Employee Assistance Program.
• Hotel discounts and more.

Hourly rate: $20 - $27.