Human Resources Coordinator

The Swag; Maggie Valley (NC); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) and 401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid jury duty

Paid time off

Parental leave

Referral program

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

The Swag in Maggie Valley, NC is seeking a Human Resources Coordinator to support the HR Director and HR leadership team, delivering a welcoming, professional HR experience for employees while keeping HR processes moving smoothly.

This onsite role handles onboarding, data entry in Inova (HRIS), file maintenance, employee communications, and event planning, with a strong emphasis on organization, accuracy, and guest-friendly service.

Qualifications

• Minimum 2 years of human resources experience preferred.
• Associate’s degree or equivalent experience.
• High level of written and verbal communication skills.
• Ability to work in a fast-paced, high-pressure environment while carrying out delegated tasks.
• Clear, pleasant communication in English with guests, management, and co-workers in person and by telephone.
• Strong computer skills, including advanced proficiency in Microsoft Office, internet research, and the ability to quickly learn new software.
• Ability to work independently and complete projects with minimal oversight.
• Exceptional organizational skills with the ability to prioritize and multi-task effectively.
• Willingness to work a flexible schedule, including evenings and weekends as needed.

Responsibilities

• Professionally and warmly meet and greet guests to the HR department.
• Provide administrative support to the HR Director and HR Manager.
• Coordinate new hire orientation by ensuring all required paperwork is complete and all documents are received.
• Complete HR administrative data entry for new hires.
• Maintain departmental information and employee files.
• Enter and maintain employee data in Inova (HRIS) (with HR Manager and HR Coordinator responsibilities).
• Answer phone and email inquiries, draft email memos, and help with correspondence.
• Maintain orderliness of office supplies and equipment.
• Support employee communications across properties through monthly newsletter, monthly calendar, bulletin boards, posters, and flyers.
• Assist with tracking EOM and LOQ for both properties.
• Participate in the New Hire Orientation Program.
• Collect, sort, and distribute office mail.
• Support planning and execution of employee events led by the Human Resources Department.
• Promote opportunities within the properties and help champion HR culture.
• Complete other duties as assigned by management.

Skills

HR experience

Communication skills

Education

Associate's degree

Tools

Inova (HRIS)

Microsoft Office

Internet research

Job description

The Swag is seeking a Human Resources Coordinator to support the Human Resources Director and HR leadership team. This onsite role in Maggie Valley, NC is built around creating a welcoming, professional HR experience for employees while keeping key HR processes moving smoothly. The position offers an hourly rate of USD 18–19 and a benefits package designed to support you and your family.

What you’ll do

• Professionally and warmly meet and greet guests to the HR department.
• Provide administrative support to the HR Director and HR Manager.
• Coordinate new hire orientation by ensuring all required paperwork is complete and all documents are received.
• Complete HR administrative data entry for new hires.
• Maintain departmental information and employee files.
• Enter and maintain employee data in Inova (HRIS) (with HR Manager and HR Coordinator responsibilities).
• Answer phone and email inquiries, draft email memos, and help with correspondence.
• Maintain orderliness of office supplies and equipment.
• Support employee communications across properties through monthly newsletter, monthly calendar, bulletin boards, posters, and flyers.
• Assist with tracking EOM and LOQ for both properties.
• Participate in the New Hire Orientation Program.
• Collect, sort, and distribute office mail.
• Support planning and execution of employee events led by the Human Resources Department.
• Promote opportunities within the properties and help champion HR culture.
• Complete other duties as assigned by management.

What you bring

• Minimum 2 years of human resources experience preferred.
• Associate’s degree or equivalent experience.
• High level of written and verbal communication skills.
• Ability to work in a fast-paced, high-pressure environment while carrying out delegated tasks.
• Clear, pleasant communication in English with guests, management, and co-workers in person and by telephone.
• Strong computer skills, including advanced proficiency in Microsoft Office, internet research, and the ability to quickly learn new software.
• Ability to work independently and complete projects with minimal oversight.
• Exceptional organizational skills with the ability to prioritize and multi-task effectively.
• Ability to maintain a professional appearance and create a welcoming environment for potential and current employees.
• Willingness to work a flexible schedule, including evenings and weekends as needed.

Tools you’ll use

• Microsoft Office
• Inova (HRIS)
• Internet research

Benefits at The Swag

• 401(k) and 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical requirements

• Basic desk mobility, typing, sitting, standing, climbing stairs, walking, stooping, reaching, and lifting up to 30 pounds and more with assistance.
• Speak clearly and have the ability to hear.
• Clear vision for reading documents and computer screens.