Human Resources Coordinator

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical coverage starting day one

401(k) matching

Performance bonuses

Paid time off according to policy

Job summary

A prominent entertainment company is seeking a dedicated HR assistant to join their team. The role involves supporting various HR functions, maintaining an organized office space, and ensuring excellent customer service. Candidates should have at least one year of customer service experience, strong verbal and written communication skills, and proficiency in Microsoft Office. The company offers a supportive environment where team members can thrive and grow. Flexibility for shifts is required.

Qualifications

• Minimum of one year experience in a customer service position required.
• Proficient computer skills including Microsoft Office software.
• Must be at least 21 years of age.
• Strong organizational and multi‑tasking abilities.
• Customer service oriented with a helpful demeanor.

Responsibilities

• Provide assistance in all areas of HR.
• Maintain general office and lobby area cleanliness.
• Handle team member questions and requests.
• Performs administrative duties, including maintaining employee records, data input, and preparing reports.
• Assists in coordinating Talent Auditions and New Hire Orientation.
• Maintains required federal, state, and local posters and property communications.

Skills

Customer service experience

Excellent verbal and written skills

Proficient in Microsoft Office

Problem solving

Organizational skills

Tools

iCIMS

Ultipro

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Overview

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides assistance in all areas of HR, including employment, communication, team member events and record retention.
• Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked.
• Handles Team Member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self service portal, back‑of‑house hallways; maintaining updated required federal, state and local posters, and property communications.
• Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants and guests.
• Assists with design and execution of engagement, wellness and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Minimum of one year experience in a customer service position is required; previous experience working in Human resources is desired.
• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and Ultipro experience a plus.
• Excellent verbal and written skills.
• Ability to maintain confidentiality of sensitive information.
• Ability to multi‑task and problem solve.
• Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
• Exceptional customer service focus including attention to producing quality results.
• Must approach team member questions and concerns in a caring, confidential and helpful manner.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.