HR Coordinator

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment corporation in Indiana is seeking a dedicated HR support role. You will provide assistance in various HR functions, maintain office order, and handle team member inquiries. The ideal candidate will have customer service experience, a High School Diploma, and proficiency in Microsoft Office. This position promotes a positive work environment and offers opportunities for career growth.

Qualifications

• Minimum one year of experience in a customer service position required.
• Previous experience in Human Resources is desired.
• Must demonstrate exceptional customer service focus.
• Excellent verbal and written communication.
• Ability to maintain confidentiality of sensitive information.
• Strong organizational and multitasking abilities.
• Flexible to work all shifts including holidays, nights, and weekends.

Responsibilities

• Provides HR assistance, including employment and team member events.
• Maintains cleanliness and order in office and front counter.
• Handles Team Member questions and escalates issues as necessary.
• Performs administrative duties and maintains employee records.
• Assists with Talent Audition and New Hire Orientation.
• Assists in coordinating Talent Auditions and New Hire Orientation.
• Helps maintain property communications and required posters, including self-service portal.
• Maintains a positive, professional demeanor with team members, applicants, and guests.
• Supports engagement, wellness, and retention events; promotes customer service standards.

Skills

Customer service focus

Organizational skills

Problem-solving

Communication skills

Confidentiality

Microsoft Office proficiency

Education

High School Diploma or equivalent

College degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

iCiMS

UltiPro

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Handles Team Member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data input and research, preparing reports, ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.
• Maintains an upbeat and positive attitude as well as a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.

Requirements

• High School Diploma or equivalent required, college degree preferred.
• Minimum one year of experience in a customer service position is required; previous experience working in Human Resources is desired.
• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCiMS and UltiPro experience a plus.
• Excellent verbal and written skills.
• Ability to maintain confidentiality of sensitive information.
• Ability to multi-task and problem-solve.
• Excellent organizational skills, presentation skills, and ability to work independently and collaboratively.
• Exceptional customer service focus including attention to producing quality results.
• Must approach team member questions and concerns in a caring, confidential, and helpful manner.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.