Human Resources Business Partner

Worldwide Golf Shops LLC; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

A large golf retail company is seeking an HR Business Partner to lead strategic people initiatives across its corporate and retail environments. The role involves supporting leaders in employee relations, performance management, and compliance, requiring extensive HR experience and strong communication skills. Join a team that values growth and offers significant benefits, including professional development and a passion for the golf industry.

Benefits

M/D/V benefits

401(k) matching

Paid vacation & sick time

Strong employee discount on merchandise

Qualifications

• 7+ years of progressive HR experience in a generalist, manager, or business partner role.
• Strong understanding of employment law across multiple states.
• Demonstrated experience with employee relations, leaves, investigations, and performance management.

Responsibilities

• Lead all employee relations issues, investigations, and conflict resolution.
• Manage leave of absence processes including FMLA and ADA.
• Oversee performance management programs and ensure HR compliance.

Skills

Employee relations

Conflict resolution

Performance management

Talent acquisition

Interpersonal skills

Communication skills

Education

Bachelor's degree in Human Resources

HR certification (ex. PHR/SPHR, SHRM-CP/SCP)

Job description

Job Details Job Location: Worldwide Golf Shops LLC - NC - Raleigh, NC Position Type: Full Time Salary Range: Undisclosed Job Category: Corporate Positions Description

What We Offer:

• This is a full-time position offering M/D/V benefits, medical/ limited purpose/dependent care FSA, voluntary life/hospital/accident, employer paid life benefit, 401(k) matching, employer HSA contribution, and paid vacation & sick time.
• This person will have great room for growth stemming from exciting new projects and overall company growth. We’re looking for a HRBP who is ready to drive strategic people initiatives while supporting frontline leaders in building high-performing, engaged teams.
• With over 95 stores in 25+ states, and a growing ecommerce portfolio, Worldwide Golf is one of the largest golf companies in the nation. We have been in business over 50 years and we are growing!
• There is no better time to work in the golf industry! (Perks include a strong employee discount on merchandise)
• You will work closely with our Director of HR, who has been with the company 12+ years.
• Work with a strong HR team of 7, with expertise in payroll, benefits, talent acquisition, and more.

Position Overview:
As the HR Business Partner, you will serve as a trusted advisor and primary point of contact for all employee relations matters across corporate, retail, and warehouse environments. You will own and execute key HR initiatives spanning employee relations, performance management, leave administration, talent acquisition, employee training, and compliance. This is a high-impact role that supports leaders and employees across multiple states and departments.

Key Responsibilities:

• Lead and resolve all employee relations issues, investigations, and conflict resolution across corporate, store, and warehouse teams.
• Manage leave of absence processes, including FMLA, ADA, and other applicable leaves, in coordination with third-party administrators.
• Oversee performance management programs including coaching, corrective action, and terminations in accordance with company policy and employment law.
• Support Director of Talent Acquisition with end-to-end talent acquisition efforts across all business units (retail, warehouse, corporate), from job posting through onboarding.
• Ensure HR practices are compliant with federal, state, and local employment laws across multiple states.
• Assist in administering employee benefits, open enrollment, and responding to benefit-related inquiries.
• Collaborate with Director of HR and other leadership to align HR strategies with business goals and support workforce planning initiatives.
• Contribute to broader HR projects and initiatives including policy & handbook updates, training programs, and employee engagement.
• Analyze HR metrics (turnover, engagement, absenteeism, etc.) to identify trends and influence decision-making.

Qualifications Desired:

• 7+ years of progressive HR experience with a generalist, manager, or business partner background.
• Experience in a multi-location or distributed workforce environment (retail, hospitality, logistics, or adjacent industries strongly preferred).
• Strong understanding of employee relations and employment law across multiple states.
• Demonstrated experience with leaves, investigations, performance management, and talent acquisition.
• Familiarity with HRIS and ATS systems; Paycom experience is a plus.
• Exceptional interpersonal and communication skills with a collaborative and proactive approach.
• Bachelor's degree in Human Resources, Business, or related field preferred; HR certification (ex. PHR/SPHR, SHRM-CP/SCP) is a plus.
• Ability to work a full-time schedule (~40 hours per week) fully in-office five days per week (M-F) is required.

Ready to Join Us?

If you’re a proactive, strategic HR professional with a passion for developing people and supporting multi-functional operations, we want to hear from you! Apply today and bring your talent to a company where your impact is seen, heard and celebrated.

Who We Are:

The Worldwide Golf family includes many well-renowned golf retail and e-commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com

Qualifications