Human Resources Business Partner

JLL; Mountain View (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

JLL is seeking an HR People Experience Partner (PXP) to strengthen employee purpose and elevate performance by guiding managers through critical moments in the employee lifecycle. This role will act as the local delivery expert for JLL’s HR strategy, ensuring policies align with global standards and supporting business leaders with coaching and advisory services.

You will drive inclusion, manage employee relations, and lead just-in-time projects to improve outcomes.

Qualifications

• Minimum 3 years experience in an HR partner role.
• Bachelor's Degree in Human Resources preferred.
• Strong leadership and facilitation skills.
• Ability to manage priorities and teams.
• Excellent organizational skills with attention to detail.
• Strong interpersonal skills and stakeholder management.
• Proven ability to coach managers on HR moments.
• Commitment to inclusion and employee belonging.

Responsibilities

• Act as local delivery experts of JLL’s global HR strategy and ensure local policies align with the global plan.
• Proactively anticipate opportunities or issues and develop sustainable solutions.
• Enable an exceptional employee experience during key moments throughout the lifecycle.
• Contribute to a culture of inclusion and promote diversity and belonging.
• Lead or participate in just-in-time projects impacting business results.
• Manage employee relations and performance matters in partnership with the Employee Relations team.
• Provide consultation to business stakeholders via coaching, training and advisory support.
• Support transitions, expansions and stabilization of new business with strong employee experience focus.

Skills

Leadership

Facilitation

Team management

Problem solving

Interpersonal skills

Communication adaptation

Stakeholder management

Employee coaching

Education

Bachelor's Degree in Human Resources

Job description

Job Description

Our HR People Experience Partner (PXP) teams will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. PXP teams will activate HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle.

Job Description

Our HR People Experience Partner (PXP) teams will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. PXP teams will activate HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle.

PXPs will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing Work Dynamics talent to do their best work.

Functional Knowledge

Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy

Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions

Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.

Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging

Lead or participate in just-in-time projects impacting business results

Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team

Provide consultation to business stakeholders through coaching, training and advisory support

Support assigned employee group in transition, expansion and stabilization of new business with great consideration given to employee experience

Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”

Execute on HR tasks by driving efficiencies in the employee life cycle – using touchpoints and hand offs to other People Solutions and Experience stakeholders

Skills & Competencies:

Minimum 3 Years Experience In An HR Partner Role

Bachelor's Degree in Human Resources preferred

Leadership

Drive the growth of the workforce on the ground, serving as a local HR professional

Skilled facilitator, who can lead local and regional employee events, programs, etc.

Strong team management skills with the ability to effectively manage priorities

Problem Solving

Ability to adjust styles of communicating to varying situations to ensure an inclusive environment

A passion to work with people across a variety of backgrounds teaching and learning from people across the organization

Excellent organizational skills with a starter finisher mentality with acute attention to detail

Interpersonal Skills

Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders

Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers

An appetite for exceeding expectations and creating wow within the business