Data Centers, Senior HR Business Partner

JLL; Amarillo (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

JLL in Amarillo, TX seeks a Sr. People Experience Partner (PXP) to serve as the primary HR partner, aligning local HR practices with global strategy and supporting complex client accounts. You will coach leadership, manage a small team, and drive HR processes across the employee lifecycle.

This role emphasizes business acumen, advisory support, and creating an exceptional employee experience while fostering inclusion and strong stakeholder relationships on the ground.

Qualifications

• 7+ years HR experience.
• Must have Data Centers industry experience.
• Experience with Employee Relations (investigations, claims, performance mgmt, etc.)

Responsibilities

• Serve as the primary HR partner for the account and align with local leadership.
• Provide coaching, training, and advisory support to stakeholders.
• Manage 1–2 direct reports and mentor career development.
• Lead on-account HR strategy and execution for complex multi-account scopes.
• Enable an exceptional employee experience across onboarding, performance, and progression.
• Foster an inclusive culture and employee belonging.

Skills

Leadership

Problem Solving

Interpersonal Skills

Education

Bachelor's degree or equivalent in HR/business

Job description

The Sr. People Experience Partner Role

Our Sr. People Experience Partner (PXP) is an experienced HR professional who will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will work closely with business leadership and our Centers of Excellence to enhance the employee experience and help our talent to do their best work.

The Sr. People Experience Partner Role

Our Sr. People Experience Partner (PXP) is an experienced HR professional who will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will work closely with business leadership and our Centers of Excellence to enhance the employee experience and help our talent to do their best work.

Functional Knowledge

• Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy
• Manage 1-2 direct reports, providing escalation guidance and career development to them
• In a player/coach role, support complex, multi-x accounts as the primary HR partner who will direct on-account strategy and execution of HR processes and tasks
• Proactively anticipate vertical- and country-wide opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
• Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.
• Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging
• Lead or participate in just-in-time projects impacting business results
• Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations and Performance Coach teams
• Provide consultation to business stakeholders through coaching, training, and advisory support
• Cultivate strong meaningful relationships with both employees and People Partners to build trust as their primary touchpoint “on the ground”

Qualifications and Experience

• Human Resources experience of 7+ years
• Must have Data Centers industry experience
• Experience with Employee Relations (investigations, claims, performance management, etc.)
• Bachelor's degree or equivalent experience (e.g., BS in human resources, business administration or vocational apprenticeship in a related discipline)
• Experience working in a matrixed, and geographically distributed organization.
• Skilled team player who can communicate their thoughts clearly and effectively
• Transition, expansion and/or decommission experience preferred
• Strong financial acumen preferred
• Past people manager experience preferred

Skills & Competencies

Leadership

• Serve as the primary HR partner for the account, escalating and partners as necessary
• Skilled facilitator, who can lead local and regional employee trainings and programs
• Strong ability to influence without direct control or decision making ownership

Problem Solving

• Excellent organizational skills with a mentality geared towards creating solutions that are mindful of experiences
• Proactively takes initiative to elevate to leadership and partner with others to solve existing or anticipated problems

Interpersonal Skills

• Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
• Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
• An appetite for exceeding expectations and creating wow within the business