Human Resources Assistant

touchsupport; United States; Remote; USD 570 - 770; Full time

Benefits offered by this job

Work from home

Learning from scratch

Continuous learning and growth

Job summary

Touch Support is seeking an entry-level Human Resources Assistant for a fully remote role. No prior HR experience required as training is provided, with responsibilities spanning HR operations, onboarding/offboarding, policy implementation, and data reporting.

The position emphasizes confidentiality, data handling, and support across a growing international team. The role offers work-from-home flexibility, with a focus on developing HR skills, learning from scratch, and contributing to company

Qualifications

• Bachelor’s degree in Social Sciences, Economics, or HR-related field.
• Excellent communication skills in English, both written and verbal.
• Fluent in Croatian.
• Sharp attention to detail and strong organizational skills.
• Proactive mindset and the drive to implement new ideas and to constantly improve processes.
• Ability to identify problems, collect data, and make recommendations based on fact-finding.

Responsibilities

• Implementing HR policies and procedures and actively participating in their design.
• Assisting with daily operations of the HR department.
• Answering employee questions and resolving issues related to HR policies and procedures.
• Actively keeping track of sick leave and vacation balance.
• Carrying out the onboarding and offboarding process with employees.
• Designing and implementing company initiatives (company events, organizational culture).
• Taking care of the office management tasks and duties.
• Compiling and preparing data for statistical reporting.
• Performing miscellaneous job-related duties as assigned.
• HR administration part: collection, processing, and preparation of data for salary calculation, updating information related to employee’s legal status, keeping records, maintaining confidentiality.

Skills

Communication

Croatian language

Attention to detail

Organizational skills

Proactive mindset

Education

Bachelor’s degree in Social Sciences, Economics, or HR-related field

Job description

Human Resources Assistant

Entry level

Full-time, remote work

Are you interested in HR but not sure where to start? Or are you just beginning your HR journey and looking for your first opportunity?

We're looking for an enthusiastic, curious, and motivated person to join our team. No previous experience is required - we'll provide the training and support you need to grow. If you're eager to learn, bring positive energy, and build a career in HR, send us your application. We can't wait to chat!

Who are we?

Touch Support is a multinational BPO (Business Process Outsourcing) firm headquartered in the United States with a global presence spanning continents.

We pride ourselves on delivering unparalleled service quality by leveraging cutting-edge technology and harnessing the expertise of our talented workforce. With over 350 dedicated professionals and a proven track record of excellence, we specialize in providing top-tier outsourcing solutions in finance and IT.

This is a fully remote position, and we'll provide all the equipment you need to work comfortably from home.

For that reason, we are accepting applications from anywhere in North Macedonia!

Duties and responsibilities:

• Implementing HR policies and procedures and actively participating in their design
• Assisting with daily operations of the HR department
• Answering employee questions and resolving issues related to HR policies and procedures
• Actively keeping track of sick leave and vacation balance
• Carrying out the onboarding and offboarding process with employees
• Designing and implementing company initiatives (company events, organizational culture)
• Taking care of the office management tasks and duties
• Compiling and preparing data for statistical reporting
• Performing miscellaneous job‑related duties as assigned
• HR administration part:
  • collection, processing, and preparation of data for salary calculation
  • updating information related to the employee’s legal status
  • administrative work keeping records in accordance with work processes
  • responsibility for keeping the confidentiality of personal, family, and business status of all employees, in accordance with human resources procedures

Requirements:

• Bachelor’s degree in Social Sciences, Economics, or any other HR-related field
• Excellent communication skills in the English language, both written and verbal
• Fluent in the Croatian language
• Sharp attention to detail and strong organizational skills
• Proactive mindset and the drive to implement new ideas and to constantly improve the processes you work on
• Ability to identify problems, collect data, and make reasonable recommendations based on fact‑finding

What we offer:

• Work from home
• Learning from scratch
• Entry-level position starting at $665 USD gross
• The experience of working in a fast-growing company
• A young and friendly international team
• Continuous learning and professional growth

If you want to learn more about the company, please visit our website at https://www.touchsupport.com/.

Please submit your application in English. Applications submitted in any other language will not be considered.

Our interviewing process is conducted online.