HR Operations Partner - Fixed Term Contract

Fivetran; New Mexico; Hybrid; USD 49,000 - 63,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Generous paid time-off policy

RSU stock grants

Professional development

Team-building activities

Monthly cell phone stipend

Mental health support platform

Accommodations for disability support

Job summary

Fivetran + dbt Labs is looking for a driven and proactive HR Operations Administrator to join the People Team in Novi Sad. This onsite role will partner closely with the Sr. HR Operations Partners in EMEA to support local employees and foreign nationals, bringing knowledge of local HR practices and compliance.

This is a full-time, fixed-term contract until February 2028, with the opportunity to become permanent as the team grows. Based in our Novi Sad office.

Qualifications

• 2–5+ years in HR or People Operations.
• Experience supporting Serbian employees and foreign nationals.
• Strong communication; simplify complex HR matters.
• Fluent in spoken and written Serbian.
• Knowledge of HR policies, local processes and laws.
• Able to handle confidential, fast-paced environments.

Responsibilities

• Manage documentation for foreign nationals' residence/work permits.
• Coordinate with local counsel and immigration attorney for signatures.
• Submit residence/work permits and visit government offices.
• Submit government insurance applications for foreign nationals.
• Maintain trackers on permit statuses.
• Assist employees with HR questions and routing to sources.
• Provide clerical and administrative HR support.
• Maintain paper and electronic employee files.
• Update Workday HRIS as needed.
• Review and approve employment agreements and benefits enrollment.
• Coordinate with Workplace Ops on Health and Safety programs.
• Act as Whistleblower contact.
• Partner with leaders for all-hands HR Q&A prep.

Skills

HR operations

Serbian language

Cross-cultural communication

Confidentiality

Attention to detail

Empathy

Policy knowledge

Job description

About Us

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on.
dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights.
Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust.
It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

Fivetran + dbt Labs is looking for a driven and proactive HR Operations Administrator to join the People Team to help with the establishment of our operations in Novi Sad. This role will work onsitein our office and will partner closely with the Sr. HR Operations Partners in EMEA tosupport the local team of both local employees and foreign nationals. This role will bring toFivetran + dbt Labs knowledge of local HR practices and compliance and support local employees withmany of the onsite in person administrative HR tasks.

This is a full-time, fixed-term contract until February 2028, with the opportunity to become a permanent role as our team continues to grow. Based in our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Collection, coordination and management of documentation required for foreign nationals submissions of residence and work permits
• Coordinate with local employment counsel and immigration attorney on signatures for documents with employees
• Coordinate the submission of residence and work permits including visiting local government offices to check the status
• Coordinate the submission of government insurance applications for foreign nationals including visiting local government offices
• Maintaining trackers on status of work and residence permit applications
• Liaise with employees to facilitate answering Human Resources related questions and directing them to the source for answering and ensuring follow up is completed
• Provide clerical and administrative support for all things Human Resources related
• Maintain both paper and electronic employee files
• Update Workday HRIS system as neededReview and approve all employment agreements and assist with supplemental benefits enrollment
• Liase with Workplace Ops for all Health and Safety programs
• Act as Whistleblower point of contact
• Partner with business leaders to prepare for all hands meetings related to HR questions

Skills We’re Looking For

• 2-5+ years of relevant career experience, preferably in HR or People Operations
• Experience supporting Serbian employees and working with foreign nationals
• Strong communication skills and ability to simplify complicated HR matters for employees
• Speaks/writes Serbian fluently
• Knowledge of HR policies, local processes and laws
• Ability to work in a highly confidential and fast paced environment
• Impeccable attention to detail
• Empathy, cultural sensitivity, emotional intelligence

Bonus Skills

• Ability to understand/speak Russian - desired but not required

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.