Croatian Customer Support - Athens

speakit; Ohio; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Excellent starting remuneration package

14 salaries per year

Monthly bonuses

Health Package

Training course

First-class ongoing training

Career development opportunities

Relocation package

Job summary

A leading recruitment firm in the United States is seeking a fluent Croatian speaker to join their team. You will be responsible for responding to customer inquiries and assisting with order processing in a dynamic, multicultural environment. This position offers excellent benefits including a health package, monthly bonuses, and a comprehensive relocation package for those willing to move to Athens.

Qualifications

• Native or near native level of Croatian.
• Ability to multitask and prioritize effectively.
• Strong customer service skills.

Responsibilities

• Act as the first point of contact for customers.
• Respond promptly to customer inquiries.
• Process orders and requests.
• Communicate with colleagues as necessary.
• Identify customer needs to achieve satisfaction.

Skills

Fluent Croatian

B2 to C1 level in English

Time management

Phone contact handling

Active listening

Job description

Overview

Are you a fluent Croatian speaker? Are you ready to join one of the best workplaces in Greece?

Speakit, a recruiting company, is by your side to help you land your dream job and work on behalf of one of the most recognized multinational companies in the world.

What will your day be like?

From day one you will attend offices with a multicultural environment and an exceptional training course that will help you grow your technical skills.

You will work alongside a dynamic team and use your written and oral Croatian skills to respond to enquiries made by clients through e-mails, chat and the phone.

Responsibilities

• Act as the first point of contact for customers
• Responding promptly to customer inquiries
• Processing orders, forms, applications & requests
• Communicating & coordinating with colleagues as necessary
• Identifying and assessing customers’ needs to achieve satisfaction

Qualifications

• Native or near native level of Croatian
• B2 to C1 level in English language
• Ability to multitask, prioritize and manage time effectively
• Strong phone contact handling skills and active listening

Benefits

• Excellent starting remuneration package
• 14 salaries per year
• Monthly bonuses
• Health Package
• Training course
• First-class ongoing training and development
• Career development opportunities

In case you reside out of Athens or Greece, please check the Relocation package below:

• Flight ticket to Athens
• 4 weeks of free accommodation
• Paid real estate agency to find you an apartment
• Taxi fare from the airport to your hotel

*To apply for this role, you must have an EU passport and be willing to relocate to Athens - the relocation package is fully covered.