Human Resources Assistant

Sun West Mortgage Company; Norwalk (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) program

Job summary

sun west direct seeks a Bilingual HR Assistant to support our Human Resources department and deliver a positive employee experience. The role requires discretion with confidential information and fluency in English and Spanish.

You will handle inquiries, manage HR paperwork, assist with benefits, and support onboarding/offboarding, reporting, and audits. Proficiency in MS Office and HRIS is essential for managing employee data and portals.

Qualifications

• Proven experience in an HR or administrative support role.
• Bilingual – fluent in both English and Spanish (spoken and written).
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office Suite and HRIS platforms.
• Detail-oriented with excellent organizational skills.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for employee HR-related inquiries (in person, by phone, and by email).
• Issue written warnings and ensure all employee documentation is accurate and up-to-date.
• Distribute and manage HR paperwork (contracts, disciplinary forms, benefits documentation, etc.).
• Assist in administering employee benefits programs and respond to benefits-related questions.
• Maintain and manage access to HR systems and employee portals (time tracking, payroll, onboarding platforms).
• Ensure HR records and files are organized and confidential.
• Support onboarding and offboarding processes.
• Assist with reporting and audits when necessary.
• Translate and interpret documents and communication in English/Spanish.

Skills

Bilingual EN/ES

HRIS literacy

MS Office

Communication

Discretion

Organizational skills

Tools

HRIS platforms

Payroll systems

Job description

We are seeking a Bilingual HR Assistant to support our Human Resources Department in delivering a positive employee experience. The ideal candidate should be organized, proactive, and comfortable managing confidential information. The Human Resources Assistant will be a key point of contact for employee inquiries, helping maintain compliance, and supporting day-to-day HR operations.

Responsibilities:

• Serve as the first point of contact for employee HR-related inquiries (in person, by phone, and by email).
• Issue written warnings and ensure all employee documentations are accurate and up-to-date.
• Distribute and manage HR paperwork (ex: contracts, disciplinary forms, benefits documentation, etc.).
• Assist in administering employee benefits programs and respond to benefits-related questions.
• Maintain and manage access to HR systems and employee portals (e.g. time tracking, payroll, onboarding platforms).
• Ensure HR records and files are organized and confidential.
• Support onboarding and offboarding processes.
• Assist with reporting and audits when necessary.
• Translate and interpret documents and communication in English/Spanish.

Qualifications:

• Proven experience in an HR or administrative support role
• Bilingual – fluent in both English and Spanish (spoken and written)
• Strong interpersonal and communication skills
• Ability to handle sensitive information with discretion and professionalism
• Proficiency in Microsoft Office Suite and HRIS platforms
• Detail-oriented with excellent organizational skills
• Ability to prioritize and multitask in a fast-paced environment

We offer an excellent salary and benefits package, including health, dental, vision insurance and a 401 (k) program. As well as a great work environment.

Compensation: $22 to $25 per hour (based on experience)

IF YOU ARE LOOKING TO MAKE A DIFFERENCE, THIS IS THE PLACE TO BE.