Human Resources and Training Manager

Serrato Corp.; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Tuition reimbursement

Employee assistance program

Job summary

Serrato Corp. in Little Rock, AR is seeking an HR and Training Manager to support core HR functions including employee relations, development, compliance, compensation, recruitment, and training oversight.

The role supervises the HR Specialist and drives wage, benefits, and records administration. The position requires 4+ years of HR experience, a Bachelor's degree in a related field, and strong knowledge of labor laws.

Qualifications

• 4+ years of related HR experience or training.
• One-year supervisory experience preferred.
• Bachelor’s degree in Business Management, Human Services, Psychology, or related field.
• Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel).
• Computer literacy with basic functions (email, internet) and Adobe Acrobat.
• Strong knowledge of federal, state, and local labor laws and regulatory compliance.
• Experience with payroll and/or HR applications or ability to learn quickly.
• Ability to handle employee relations issues including conflict resolution.

Responsibilities

• Plan, organize, and measure HR activities for the Center.
• Supervise employment activities including recruitment, testing, references, and related matters.
• Oversee new hires, transfers, salary changes, and personnel practices.
• Maintain wage/salary administration and labor grades.
• Oversee benefits administration (life, health, disability, tuition reimbursement, retirement).
• Maintain records for benefits and confidential personnel files.
• Monitor EEO, OFCCP, and corporate policies.
• Assist managers; review discipline documentation and wage issues.
• Process payroll and HRIS data accurately and timely.
• Support staff relations and performance improvement efforts.
• Ensure overtime control and accountability in scheduling.

Skills

4+ years experience

Supervisory experience

Communication skills

Organizational skills

Interpersonal skills

Conflict resolution

Employee relations

Payroll/HR systems knowledge

Education

Bachelor’s degree in Business Management, Human Services, Psychology, or related field

Tools

Microsoft Office

Adobe Acrobat

HRIS

Job description

Serrato Corp. offers a supportive, people-first environment in Little Rock, AR (onsite), with strong benefits and resources to help you succeed in HR and training.

What you’ll do

The Human Resources and Training Manager provides support to the Center across core HR functions, including employee relations, development, regulatory compliance, compensation initiatives, recruitment, and oversight of training and benefits administration. This role directly supervises the HR Specialist.

• Plan, organize, administer, and measure work activities required by the Human Resources Department.
• Supervise employment activities such as recruitment, testing, reference checking, and related matters.
• Oversee preparation and maintenance of procedures for new hires, transfers, separations, salary changes, and other personnel practices.
• Maintain the wage and salary administration program, including labor grades and position assignment.
• Oversee employee benefits administration, including life, health, long-term disability, tuition reimbursement, and the retirement plan.
• Maintain adequate, accurate records related to the employee benefits program and ensure confidential handling of personnel records.
• Monitor EEO, OFCCP, and Corporate Policies and Procedures.
• Assist supervisors and review discipline documentation, including coaching, verbal and written warnings, suspensions, and terminations.
• Process payroll information and HRIS information accurately and on time.
• Establish and improve employee relations to support high performance.
• Evaluate staff performance, recommend merit increases, and support appropriate discipline actions.
• Provide training and counseling support to staff as needed, including ensuring staff training is conducted and attended.
• Monitor overtime and substitute staff use across department areas, report problematic occurrences to the Center Director, and ensure sound accountability practices (including pre-approval for overtime).
• Hold supervisors and managers accountable for scheduling discrepancies that result in overtime.
• Monitor areas of responsibility to support timely, high-quality services and work toward meeting performance management goals.

What you bring

• 4+ years of related experience and/or training.
• One-year supervisory experience preferred.
• Bachelor’s degree from a four-year college or university in Business Management, Human Services, Psychology, or a related field.
• Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel).
• Computer literacy with basic functions such as email, internet, and basic programs like Adobe Acrobat.
• Outstanding communication, organizational, interpersonal, and conflict resolution skills.Knowledge of federal, state, and local labor laws and regulatory compliance.
• Proficiency with payroll and/or HR applications, or the ability to learn quickly.
• Ability to handle employee relations issues, including conflict resolution and mediation.

Tools you’ll use

• Microsoft Office, Word, PowerPoint, Outlook, Excel
• Adobe Acrobat
• HRIS

Benefits

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA).
• Paid Holidays.
• Paid Time Off.
• 401(k) retirement plan with company match.
• Tuition Reimbursement.
• Employee Assistance Counseling Service Programs Available.

Certifications and requirements

• PHR (Professional in Human Resources) preferred.
• Valid State Driver’s License.

Serrato Corporation is an Equal Opportunity Employer.