Human Resources and Training Manager

Serrato Corporation; Base Line (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid Holidays

Paid Time Off

401(k) retirement plan with company"s

Tuition Reimbursement

Employee Assistance Counseling Service

Job summary

Serrato Corporation is seeking a Human Resources Manager to lead HR operations, supervise the HR Specialist, and oversee recruitment, benefits, payroll, and compliance. You will drive employee relations, training, and policy adherence across the Center.

The role requires strong knowledge of labor laws, payroll systems, and excellent communication and leadership abilities. A Bachelor’s degree is required, with PHR preferred and a valid driver’s license.

Qualifications

• MS Office and Adobe Acrobat proficiency
• Strong written and verbal communication
• Solid understanding of labor laws and compliance
• Experience with payroll and HR systems a plus
• Ability to manage employee relations and conflict resolution

Responsibilities

• Plans, organizes, administers, and measures HR activities.
• Supervises recruitment, testing, reference checks, and related matters.
• Maintains procedures for hires, transfers, and salary changes.
• Oversees wage/salary administration and benefits programs.
• Manages payroll data and HRIS records accurately and timely.
• Ensures confidentiality of personnel records and data.
• Monitors EEO, OFCCP, and corporate policies.
• Provides training and counseling to staff; oversees training.
• Addresses overtime and staffing issues and accountability.
• Supports performance management and disciplinary processes.

Skills

Microsoft Office

Communication

Organization

Conflict resolution

Labor law knowledge

Payroll software

HR applications

Education

Bachelor's degree in Business Management, Human Services, Psychology

Tools

Payroll software

HR applications

Job description

Primary Position Objectives

Provides support to the Center through assistance with all aspects of human resources including employee relations, development, regulatory compliance, compensation initiatives, recruitment, and oversight of training and benefits administration. Directly supervises the HR Specialist.

Brief Description of Duties

• Plans, organizes, administers and measures work activities required by the Human Resources Department.
• Supervises all employment activities, including recruitment, testing, reference checking and related employment matters.
• Supervises the preparation and maintenance of procedures for new hires, transfers, separations, salary changes and other personnel practices.
• Maintains the wage and salary administration program, including labor grades, position assignment and related wage and salary administration matters.
• Oversees presentation of employee benefits such as life, health, long-term disability, tuition reimbursement and retirement plan for Center employees.
• Maintains adequate records on each employee as relates to employee benefits program.
• Monitors all EEO, OFCCP and Corporate Policies and Procedures.
• Assists supervisory and reviews all Discipline Notices, including coaching, verbal, written warnings, suspensions, and terminations.
• Processes employee payroll information and HRIS information accurately and in a timely manner.
• Oversees and ensures all personnel records in a confidential manner.
• Establishes and improves employee relations to foster a high level of performance from all employees.
• Evaluates staff performance and recommends merit increase and discipline.
• Provides support, training and counseling to staff as needed.
• Oversees and ensures staff training is being conducted and attended.
• Monitors the use of overtime and substitute staff in all department areas. Reports any problematic occurrences to the Center Director. Ensures that accountability practices are sound, i.e., O/T reporting beginning with pre-approval, data entry, etc. Holds supervisors/managers accountable for scheduling discrepancies resulting in overtime.
• Monitors area of responsibility to ensure timely and high-quality services.
• Works toward meeting performance management goals.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Outstanding and high level of communication skill, organizational skills, interpersonal skills, and conflict resolution skills.
• Knowledge of federal, state, and local labor laws and regulatory compliance.
• Proficiency with payroll and/or HR applications and programs or quick ability to learn.
• Ability to handle employee relations issues, including conflict resolution and mediation.

Experience

Four to six years related experience and/or training. One-year supervisory experience preferred.

Education

Bachelor's degree from a four-year college or university in Business Management, Human Services, Psychology or related field required and/or equivalent combination of education and experience which must be reviewed and approved by the DOL Regional Office.

Certificates/Licenses/Registration

• Professional in Human Resources Certification (PHR) preferred.
• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

• Serrato Corporation conducts background checks and drug screens.