Join the Office of Human Resources (HRIS Division) at Baltimore County, MD and help keep essential HR systems running smoothly. This onsite role in Towson supports HCM Core/Workday transactions and provides hands‑on HRIS assistance for escalated Workday concerns. You will also contribute to employee onboarding workflows and HRIS projects while working within a structured, service‑focused team environment.
Responsibilities
- Implement and administer departmental office systems and procedures.
- Communicate HR policies and procedures to departments, county employees, and external partners.
- Review and approve HCM transactions in Workday, including New Hires, Rehires, Name Changes, and Edit Position.
- Coordinate New employee sign‑in activities, including sign‑in folder creation, New Hire communications with BCG agencies, and new employee presentation support.
- Provide troubleshooting support for escalated HCM Workday concerns by resolving Workday tickets, responding to HCM Outlook inbox inquiries, handling telephone inquiries, and supporting training.
- Complete assigned Workday projects.
- Create New Hires badges.
- Support miscellaneous administrative tasks such as collecting and distributing interoffice mail, scanning and saving files, and copying sign‑in documents.
- Collaborate with the Time and Attendance team to update the yearly holiday list for distribution to departments.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree from an accredited college or university.
- Preferred degree areas: human resources administration, business or public administration, education, or psychology.
- Human resources administration experience may substitute for required education on a year‑for‑year basis up to a maximum of four years.
- Organizational abilities, including planning, scheduling, and task facilitation.
- Intermediate knowledge of Microsoft Office, including Word, Excel, Outlook, PowerPoint, and SharePoint.
- Ability to problem solve using basic office policies and procedures.
- Ability to manage multiple projects in a fast‑paced environment while using time effectively.
- Effective communication skills, both oral and written, with the ability to build and maintain relationships across staff levels, the public, and members of other organizations.
- Ability to communicate with and relate to individuals of diverse disabilities and backgrounds.
- Ability to understand and apply Baltimore County personnel law, rules, regulations, policies, procedures, and memoranda of understanding.
- Ability to handle confidential material with discretion.
- Knowledge of County human resources law, rules, regulations, policies, procedures, and memoranda of understanding related to assigned duties.
- Knowledge of applicable Federal and State laws, guidelines, and requirements.
- Basic knowledge of the organization and functions of County agencies.
- Skills in collecting, evaluating, and analyzing information related to human resources administration.
- Skills in group instruction and facilitation.
- Skill in applying all applicable laws, regulations, policies, procedures, etc. to assigned duties.
- Submit proof of licenses, certifications, and education beyond high school to meet required and preferred qualifications.
Tools and Systems
- Workday
- Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint)
- HCM Outlook inbox
Benefits
- Equal Opportunity Employer
- Smoke free workplace
- Drug free workplace
- Annual salary review
- General increases
- Longevity increases
- Employee Assistance Program
- Health insurance
- Flexible Spending Accounts
- Life insurance
- Retirement (Baltimore County Employees’ Retirement System (ERS))
- Paid leave (Sick Leave, Vacation Leave, Personal Leave, Holidays, Bereavement Leave, Jury Leave, Military Leave)
- Baltimore County Employees Federal Credit Union
- Direct deposit
- Educational assistance (70 to 80 percent tuition reimbursement following successful completion of pre‑approved courses related to the position)
- Deferred compensation (457 retirement plan)
Additional Information
- Background investigation: Selected applicants must successfully complete an employment background investigation, including criminal background check, education verification, and fingerprint check.
- Proof requirements: Diplomas or transcripts must show major field of study; copies and unofficial transcripts are acceptable. Failure to submit proof of licenses, certifications, and education will result in the application not being considered.
- Degree equivalency: Applicants who earned a degree outside the United States must submit degree equivalence documentation from World Education Services (WES) (www.WES.org).
- Examination procedure: Applicants are qualified based on evaluation of training and experience as stated on the application, including answers to supplemental questions. Dates and duties must be clearly and completely stated.
Salary: USD 54,779 - 62,544 per year. Location: Towson, MD (onsite).