Employee Labor and Relations Analyst (Human Resources Analyst II)
Baltimore County
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Benefits offered by this job
Job summary
Baltimore County’s Office of Human Resources seeks an Employee and Labor Relations professional to oversee the ELR program, conduct investigations, and guide compliance with federal and state laws. The role coordinates with departments on training, FMLA administration, and accommodations, and serves as primary contact for ER issues.
The successful candidate will show strong judgment, write clearly, and build relationships with department heads and HR liaisons across the county.
Qualifications
- Bachelor’s degree in HR administration, business or public administration, psychology or related field.
- Two years’ professional experience in human resources administration.
- Education beyond a bachelor’s degree can substitute for experience and vice versa under defined rules.
Responsibilities
- Administers the County’s Labor and Employee Relations program in line with laws and policies.
- Handles investigations, FMLA administration, and EAP referrals.
- Drafts and researches HR-related documents and policies; coordinates training and development programs.
- Conducts interactive processes for reasonable workplace accommodations and RWA workflows.
- Performs thorough interviews and investigations to gather facts and inform decisions.
- Prepares investigation plans, conclusions, and recommendations; maintains professional relationships countywide.
Skills
Education
Job description
Pay Schedule VI, Grade 30, Regular Schedule: 35 hours per week
A vacancy exists in the Employee and Labor Relations Division, Office of Human Resources.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Under the direction of the ELR Division Chief and Manager of ELR, administers the County's Labor and Employee Relations (ELR) program in conformance with Federal and State laws and applicable County rules and policies; and assists with oversight of the daily functions. Handles employee investigations, Reasonable Workplace Accommodations (RWA), FMLA administration and EAP referrals.
- Assists departments in the interpretation and application of laws, rules, regulations, policies and procedures and memorandum of understandings.
- Drafts correspondence, reports and documents; Conducts research on various employee relations or human resources issues.
- Coordinates with management in providing a variety of employee developmental programs including but not limited to mandatory training programs; Manages the Employee Assistance Program.
- Facilitates FMLA review and approval process, and coordinates with employees to ensure submittals are complete; works with HR Liaisons to ensure FMLA is administered appropriately according to law.
- Engages in Interactive Process for RWA with employee, managers, HR liaisons, and other impacted parties to ensure the process is adhered to according to law and standards.
- Conducts thorough, professional, confidential and impartial interviews complainants, respondents, witnesses and reporting parties to gather critical facts for informed decision‑making. This includes in‑person and virtual investigations.
- Conducts investigations related to employee relations, personnel matters, Article 29 of the Baltimore County Code, and The Trust Act.
- Prepares investigation plans and interview questions by analyzing complaints, identifying key issues, potential witnesses and necessary documentation.
- Foster and maintains professional working relationships with Department Heads and HR Liaisons across the county to facilitate collaborative recommendations on investigation outcomes.
- Serves as the primary point of contact for employees and managers regarding employee relations issues, disciplinary actions, and conflict resolution.
- Conducts site visit(s) to the complainant's place of employment, and other relevant locations, if appropriate, as determined by circumstances.
- Analyzes all the gathered information in order to prepare the Workplace Investigation Report and the Conclusion & Recommendation Report.
- Performs other work as assigned.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.
Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology;
Two (2) years' professional experience in human resources administration.
(Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)
- Knowledge of the County's labor and employee relations policies, processes, and procedures.
- Knowledge of human resources practices, procedures and methods including the bargaining units representing employees of the County.
- Considerable knowledge of the Rules & Regulations of the County's Personnel Management System with emphasis on interpretation and application.
- Knowledge of EEOC, EEO, DOL, FMLA, ADA, PWRA, Religious Accommodations, Title VII of the Civil Rights act of 1964, and other employment related laws, rule, and regulations.
- Skills in employee related investigative techniques.
- Ability to exercise sound judgment in analyzing facts and arriving at conclusions for recommending action.
- Ability to set up and manipulate spreadsheets using one or more electronic spreadsheet software programs.
- Ability to express oneself and document events effectively and accurately, both orally and in writing with particular emphasis in responding to grievances.
- Ability to maintain effective working relationships with employees at all levels of the organization, Union Officers and representatives, and others with whom the Division comes in contact in the performance of its work.
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
ATTN: Human Resources Analyst II - Employee and Labor Relations
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Applicants selected for the position must successfully complete a computer applications skills proficiency test.
The work of this classification is essentially sedentary. Some positions may involve occasional travel between work sites.
Applicants selected for an appointment to a position in Baltimore County must successfully complete a employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
All Baltimore County offices are smoke free.
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
- Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
- General Increases - Cost of living increases and adjustments may be granted as legislated.
- Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.
Plans offered include:
- Medical, Prescription, Dental and Vision insurance.
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid benefits listed below vary depending upon the Classification.
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Payroll through direct deposit to the financial institution selected by employee is required.
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
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