Human Resource Technician 2 (PCN 10-0231 & 10-2252)

State of Alaska; Juneau (AK); Hybrid; USD 48,000 - 68,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work options

Job summary

Department of Natural Resources, Support Services Division in Juneau, AK seeks two Human Resource Technician 2 to process payroll actions and timekeeping for multiple bargaining units. The role requires attention to detail, strong communication, and compliance with state payroll policy.

You'll manage bi-weekly payroll, perform audits, and serve as a primary contact for staff and managers. Hybrid work arrangements may be available; benefits include comprehensive health coverage and retirement

Qualifications

• Six months of entry technical level experience in human resource work equivalent to a Human Resource Technician 1.
• High school graduation equivalents and clerical experience substitutions are described.
• Experience with payroll, personnel actions, and timekeeping is advantageous.

Responsibilities

• Process personnel actions and timesheets across multiple bargaining units ensuring accuracy and compliance with CBAs and payroll policy.
• Own bi-weekly payroll processing including timesheets, leave, overtime, and adjustments; certify payroll for terminations and seasonal leave.
• Conduct pay and leave audits and resolve discrepancies with finance and departmental staff; research NOPP when needed.
• Serve as a responsive point of contact for administrative staff, timekeepers, and employees on payroll procedures and leave questions.
• Support team operations, contribute to SOPs, assist with end-of-year actions, and act as a backup for Emergency Firefighter payroll processing.

Skills

Attention to Detail

Interpersonal Skills

Analytical Thinking

Professionalism

Education

High school diploma or equivalent

1 year advanced clerical experience

1 year postsecondary education (32 sem hrs / 48 qtr hrs)

Job description

The Department of Natural Resources, Support Services Division, is seeking to fill two Human Resource Technician 2 positions in Juneau.

This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

What You Will Be Doing:

In this role, you will serve as a core payroll technician on the DNR Payroll Team, responsible for accurately and timely processing personnel and payroll actions for the Department in full compliance with state and federal law, Personnel Rules, and multiple collective bargaining agreements. Your core responsibilities will include:

• Processing personnel actions and timesheets: You will review and enter a broad range of personnel actions in IRIS across multiple bargaining units, ensuring accuracy and compliance with applicable rules and statutes before submission to your supervisor for certification. You will also review, work, and certify bi-weekly timesheets covering all types of pay and leave.
• Owning timesheet and payroll processing: You will receive, calculate, code, and certify bi-weekly payroll including timesheets, leave, overtime, premium pay, late adjustments, and final pay for terminations and seasonal leave without pay — ensuring accuracy and compliance with CBAs, FLSA, and state payroll policy every pay period.
• Conducting payroll and leave audits: You will research and complete audits of pay and leave discrepancies, process Notice of Pay Problem (NOPP) research assignments, calculate retroactive adjustments, and coordinate with the Division of Finance and departmental staff to resolve errors accurately and on time.
• Communicating proactively with clients: You will serve as a responsive, solutions-focused point of contact for administrative staff, timekeepers, and employees — explaining payroll procedures, counseling on pay and leave questions, and working to prevent issues from escalating into formal grievances or NOPPs.
• Supporting team operations: You will contribute to standard operating procedures, assist with end-of-year actions and mass processing tasks, and serve as a trained backup for Emergency Firefighter (EFF) payroll processing — helping build a unit that is accurate, consistent, and resilient.

Mission and Values/Culture:

The Department of Natural Resources manages Alaska’s natural resources in the best interest of Alaskans — developing, conserving, and maximizing their use consistent with the public good. DNR’s HR Payroll team supports that mission by ensuring the people who carry it out are paid accurately, treated fairly, and backed by staff who are reliable and hold themselves to a high standard. Within Support Services, we value professionalism, collaboration, and integrity.

We are building a team culture grounded in:

• Accountability:We own our work and our mistakes and quickly focus on lessons learned.
• Partnership: We build relationships across divisions and with statewide partners that make the work better for everyone.
• Technical excellence:We hold ourselves to a high standard because the employees we serve depend on it.
• Investment in people: A well-trained, supported team delivers better outcomes — for DNR and for Alaskans.

Benefits of Joining Our Team:

This is an opportunity to join a team proud of the work it does and the department it serves. DNR's reach spans nearly every corner of Alaska — from state parks and forestry to oil and gas and agriculture — and the HR team plays a direct role in supporting the people who carry that mission forward. We believe that taking care of our people starts with us, and we are committed to building a workplace that is both professionally rewarding and personally sustainable. Some of what makes this team a great place to work:

• A genuine commitment to work-life balance and employee well-being.
• Meaningful connection to a department with broad, visible impact across Alaska.
• Exposure to varied HR functions, with opportunities for professional growth and employee engagement.

Additionally, this position includes a comprehensive benefits package, including paid leave, retirement options, and medical, vision, and dental plans, designed to support professionals both personally and professionally as they serve the public. Please see the Benefits tab for details.

The Working Environment You Can Expect:

This position is located at 400 Willoughby Avenue with dedicated employee parking, where you will work as part of DNR's HR team under the direct supervision of the DNR Payroll Supervisor. The work is deadline-driven and technically demanding — with seasonal surges that require reliability, advance planning, and composure under pressure — and calls for consistent professionalism in every interaction with employees, managers, union representatives, and statewide partners. You can expect:

• A collaborative, solutions-focused HR team environment.
• Regular engagement with statewide DOA partners and DNR division leadership.
• A convenient downtown location with outdoor spaces for breaks and lunches, and hybrid telework possibilities.

We are looking for a candidate who possesses the following position-specific competencies.

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Professionalism: Consistently displays the collection of competencies and skills expected of a professional. Professionalism is defined by its key behaviors, including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating emotional intelligence, integrity, and ethical behavior.

Six months of entry technical level experience in human resource work equivalent to a Human Resource Technician 1 with the State of Alaska or the equivalent elsewhere.

Substitution: Graduation from high school or the equivalent and one year of advanced clerical experience.

Substitution: One year of postsecondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Special Note:

High school graduation "equivalent" means one of the following: 1) a G.E.D (i.e. passing the General Educational Development test).; 2) completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week); 3) six months of work experience performing duties related to office or clerical support; 4) twelve months of work experience involving some routine tasks related to office or clerical support; 5) highest grade of school completed plus any kind of work experience that totals 12 years or more; or 6) acceptance for admission in full standing by an accredited college or university.

"Human resource" work includes experience in recruitment and selection, classification, employee training, employer provided benefits programs, employment law compliance, personnel, payroll, or employee or labor relations.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aids or services, or alternative communication formats should call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Angelica Johanson

Human Resource Business Partner

Phone:[phone]

Email:[e-mail]