Human Resource Manager

Securitas US Business Unit; Redmond (WA); On-site; USD 100,000 - 150,000; Full time

Job summary

Securitas US Business Unit is seeking an HR Manager in Redmond, WA to lead all HR operations for the local area. You will oversee employee relations, investigations, performance management, and talent acquisition, ensuring compliance and a positive, high-performing culture aligned with integrity and service values.

The role requires coaching leaders, supporting hourly staff, and managing licensing, reporting, and HR policies.

Qualifications

• Experience in leading HR operations across a multi-site or field-based workforce.
• Strong knowledge of employment laws as they apply to hourly employees.
• Experience with high-volume hiring and onboarding processes.
• HR certifications (PHR, SHRM-CP) preferred but not required.

Responsibilities

• Lead HR operations for the assigned area, including employee relations and investigations.
• Partner with leadership to shape employee experience and ensure compliant workplace culture.
• Oversee performance management, coaching, and team development.
• Drive full-cycle recruitment and onboarding for hourly and high-volume hiring.
• Manage licensing, credentialing, and required training; maintain documentation.

Skills

HR operations

Employee relations

Talent acquisition

HRIS

Compliance

Coaching leadership

Education

Bachelor's in HR or related field

Tools

HRIS systems

Job description

Human Resources Manager – Redmond, WA

About Securitas USA

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful:to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

What You’ll Do

As a Human Resources Managerbased in Redmond, WA, you will be responsible for leading and elevating all Human Resources (HR) operations for your assigned area. This position plays a key role in supporting the local branch/office by overseeing employee relations, workplace investigations, performance management, talent acquisition, licensing, and compliance. The ideal candidate is a strategic, hands-on HR professional who can coach leaders, support hourly employees, and drive a positive, high-performing culture aligned with our core values of Integrity, Vigilance, and Helpfulness.

• Lead and manage HR operations, including employee relations, conflict resolution, workplace investigations, and coaching.
• Partner with leadership to shape the employee experience and promote a respectful, inclusive, and compliant workplace culture.
• Oversee performance management processes, corrective actions, and team development to support engagement and operational excellence.
• Drive full-cycle recruitment and talent acquisition, with a focus on hourly and high-volume hiring, and oversee onboarding and orientation.
• Manage licensing and compliance requirements, including state licensing, credentialing, certifications, and required training.
• Maintain accurate HR documentation, investigation files, compliance records, and reporting to support risk management and business objectives.
• Develop, implement, and enforce HR policies and procedures in alignment with company standards and employment laws.
• Serve as a trusted advisor to leadership on HR best practices, risk mitigation, and organizational effectiveness.
• Lead, coach, and develop HR team members, fostering accountability, continuous improvement, and a culture of integrity.
• Perform additional duties as assigned.

Who you are

An ideal candidate brings:

A service-first mindset, clear communication skills, strong attention to detail, and sound judgment when approaching challenges. You are solutions-focused, comfortable handling sensitive issues, and thrive in both independent and team settings.

• Degree in Human Resources, Business Administration, or a related field preferred.
• Equivalent combination of education and HR experience may be considered.
• HR certifications (e.g., PHR, SHRM-CP) preferred but not required.
• Ability to meet any state-specific HR or security industry licensing requirements, as applicable.
• Expertise in employee relations, including coaching, conflict resolution, counseling, and workplace investigations.
• Strong understanding of employment laws and regulations and how they apply to hourly workforces.
• Experience with HRIS (Human Resources Information Systems) and basic HR reporting.
• Strong planning, organizational, and decision-making skills.
• Excellent interpersonal and communication abilities, with the ability to build trust at all levels of the organization.

Experience that sets you apart:

• At least 3–4 years of full-cycle Human Resources experience, with a focus on hourly employee relations and high-volume environments.
• Experience supporting multi-site operations or a branch/field-based workforce.
• Professional HR certifications (PHR, SPHR, SHRM-CP, SHRM-SCP) are a plus.
• Prior experience in security services, staffing, logistics, or other service-based industries is helpful but not required.
• Demonstrated success in leading HR projects, improving processes, and driving employee engagement.