Human Resource Manager

Securitas Security Services USA, Inc.; Atlanta (GA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Salary 65-70k

Weekly pay

Benefits

Training & development

Career advancement

Employee recognition

Inclusive culture

Global leader

Job summary

Securitas USA seeks a hands-on Human Resources Manager to lead HR operations for the Atlanta, GA site, with a strong focus on intensive investigations and employee relations. You will manage a 3–4 recruiter team, oversee full-cycle HR, and partner with leaders to drive a positive, compliant culture.

You will ensure FMLA, ADA, LOA, licensing, and regulatory requirements are met while maintaining high standards of integrity and confidentiality.

Qualifications

• Bachelor's degree in human resources, business administration, or related field.
• 4–5 years of full-cycle HR experience in a high-volume environment.
• HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP).
• Solid knowledge of federal, state, and local employment laws.
• Experience planning, conducting, and documenting workplace investigations.
• Strong conflict resolution and communication skills.
• Ability to coach managers on performance and employee relations.
• Discretion and integrity in handling confidential information.

Responsibilities

• Lead HR operations in a large, high-volume environment, focusing on investigations and employee relations.
• Manage a team of 3–4 recruiters, oversee hiring events, and handle full-cycle HR tasks including FMLA/ADA/LOA.
• Ensure licensing, regulatory compliance, and policy documentation are up to date.
• Partner with local leadership to support a positive, high-performing culture and risk mitigation.

Skills

Employee relations

Investigation skills

Leadership

Communication skills

Conflict resolution

Coaching managers

Time management

Policy development

Education

Bachelor's degree in HR/Business Administration

PHR/SPHR/SHRM certification

Job description

About Securitas

At Securitas, we make your world a safer place. As a global leader in protective services, we provide security solutions that help safeguard people, property, and assets. Our team members are the foundation of our success, delivering exceptional service while building rewarding careers in a company that values Integrity, Vigilance, and Helpfulness.

About The Role

We are seeking a hands-on Human Resources Manager to lead HR operations in a very large, high-volume environment. This role will have a strong focus on intensive investigations and employee relations, while also managing a team of 3-4 recruiters, overseeing and attending hiring events, and handling full-cycle HR, including FMLA, ADA, leaves of absence (LOA), and a wide range of compliance issues. As the primary HR leader on site, you will manage high-volume employee relations, conflict resolution, workplace investigations, coaching and team development, performance management, and high-volume hiring and talent acquisition, as well as licensing and regulatory compliance. In this pivotal role, you will directly shape the employee experience, foster a positive and high-performing culture, and ensure that all HR practices reflect our core values of Integrity, Vigilance, and Helpfulness. You will partner closely with local leadership and employees at all levels to provide practical, day-to-day HR support while driving continuous improvement in our people’s processes. This position is based out of our Atlanta, GA office.

What You'll Do

• Lead and resolve complex employee relations matters in a very large, high-volume environment, including performance issues, policy violations, and workplace disputes.
• Conduct thorough, impartial, and legally compliant workplace investigations, delivering clear findings and action-oriented recommendations.
• Proactively address employee concerns through coaching, counseling, and problem solving to reduce risk, improve engagement, and support a positive culture.
• Mediate conflicts at all organizational levels, ensuring fair, timely resolutions aligned with company policies, employment laws, and our values of Integrity, Vigilance, and Helpfulness.
• Manage and develop a team of 3-4 recruiters, setting priorities, monitoring performance, and ensuring effective, high volume talent acquisition.
• Lead full cycle recruitment and onboarding, including attending and overseeing hiring events, to deliver consistent, compliant, and positive new hire experience.
• Oversee FMLA, ADA, and other leave of absence (LOA) processes, ensuring accurate administration, documentation, and communication in line with legal and company requirements.
• Oversee licensing, credentialing, and compliance requirements, ensuring employees meet all regulatory, training, and certification standards.
• Develop, implement, and maintain HR policies, procedures, and documentation that support business objectives, effective risk management, and a high performing work environment.
• Serve as a trusted advisor to local leadership on employee relations, risk mitigation, and HR best practices, while upholding the highest standards of ethics, confidentiality, and professionalism.

What You'll Bring

To be successful in this role, you should have:

Required Qualifications

• Bachelor's degree in human resources, Business Administration, or a related field preferred.
• Minimum 4-5 years of full-cycle HR experience in a high-volume environment, with a strong focus on hourly employee relations.
• Professional HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent).
• Solid working knowledge of federal, state, and local employment laws and regulations.
• Proven experience planning, conducting, and thoroughly documenting workplace investigations.
• Strong conflict resolution, mediation, and negotiation skills, with the ability to manage complex situations at all levels of the organization.
• Excellent written and verbal communication skills, including clear, concise report writing and documentation.
• Demonstrated ability to coach, guide, and influence managers on performance management and employee relations issues.
• High level of integrity, discretion, and professionalism in handling confidential and sensitive information.
• Strong organizational and time-management skills, with the ability to manage multiple cases, deadlines, and competing priorities.

Skills & Competencies

• Deep expertise in employee relations, including coaching, conflict resolution, and counseling.
• Strong planning, organizational, and sound decision-making skills.
• Excellent interpersonal skills, with clear and confident communication at all levels.
• Professional demeanor with a strong commitment to integrity, ethics, and Securitas' values.
• Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment.
• Strong leadership skills, including the ability to guide, develop, and support team members.
• Proven problem-solving abilities, with a structured and practical approach to complex issues.
• Effective verbal and written communication skills for partnering with managers, employees, and other stakeholders.
• Demonstrated ability to handle confidential and sensitive information with discretion.

Why Join Securitas

• Salary between $65,000-$70,000 Annually
• Weekly pay
• Comprehensive benefits for eligible employees
• Paid training and professional development
• Career advancement opportunities
• Employee recognition programs
• Supportive and inclusive work environment
• Opportunity to work for the world's leading protective services company

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].