Human Resource Information System (HRIS) Manager II

DGS Office of External Affairs; Dover (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

PHRST is seeking a capable manager to lead the Operations Team, oversee the Help Desk, and support cross-training for end users across state agencies, schools, and organizations. You will provide system analysis and HRIS consultation, resolve inquiries, and ensure data updates and regulatory compliance.

The role includes participating in system testing, developing training, and driving process improvements across statewide HRIS implementations to enhance service delivery and efficiency.

Qualifications

• Two years' experience as an HRIS expert managing HR, Pension, Benefits, Payroll, or Time & Attendance functions.
• Two years' experience overseeing HRIS system training processes and recommending system enhancements.
• Two years' experience in information systems project management including planning, scheduling, and monitoring.
• One year of staff supervision experience including planning, assigning, and evaluating work of others.
• One year of experience developing and evaluating HRIS policies or procedures.

Responsibilities

• Manage the Operations Team and Help Desk.
• Oversee cross-training across state agencies, schools, and organizations.
• Provide system analysis and consult on HRIS applications.
• Resolve customer inquiries and manage data updates.
• Ensure compliance with state and federal regulations.
• Participate in system testing, training development, and process improvement across statewide HRIS implementations.

Skills

HRIS expertise

HRIS training

IS project management

Staff supervision

HRIS policies

Job description

This position manages the Operations Team at PHRST, overseeing the Help Desk and supporting cross-training efforts for end users across state agencies, schools, and other organizations. The role involves providing system analysis and consultation on HRIS applications, resolving customer inquiries, managing data updates, and ensuring compliance with state and federal regulations. The manager will participate in system testing, training development, and process improvement initiatives across statewide HRIS implementations.

Key qualifications

• Two years' experience as an acknowledged expert in HRIS applications managing HR, Pension, Benefits, Payroll, or Time and Attendance functions
• Two years' experience overseeing production HRIS system training processes and recommending system enhancements
• Two years' experience in information systems project management including planning, scheduling, and monitoring
• One year of staff supervision experience including planning, assigning, and evaluating work of others
• One year of experience developing and evaluating HRIS policies or procedures