Human Resource Coordinator

Wiraa; United States; Remote; Full time

Job summary

A leading company in the beverage industry is seeking a Human Resources Case Specialist for a fully remote role. The ideal candidate will manage HR casework related to financial relief programs, requiring strong analytical and communication skills. Responsibilities include investigating employee separations and managing unemployment claims while ensuring compliance with regulations.

Benefits

Medical insurance

Vision insurance

401(k)

Paid time off

Qualifications

• 3+ years of experience in customer service or HR administration.
• Proven ability to handle confidential information responsibly.

Responsibilities

• Investigate employee separations with HR teams.
• Manage unemployment claims and provide guidance on policies.
• Maintain detailed documentation in compliance with standards.

Skills

Analytical

Communication

Organizational

Education

Certification in Human Resources

Tools

Microsoft Office Suite

Job description

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About The Company

Aston Carter is a global leader in corporate talent solutions, specializing in human resources, finance, accounting, procurement, supply chain, and administrative professions. Serving clients ranging from emerging companies to Fortune 500 leaders, Aston Carter delivers talent with agility and excellence. With locations across the U.S., Canada, Europe, and Asia Pacific, we are proud to be a ClearlyRated Best of Staffing double diamond winner for client and talent satisfaction.

About The Company

Aston Carter is a global leader in corporate talent solutions, specializing in human resources, finance, accounting, procurement, supply chain, and administrative professions. Serving clients ranging from emerging companies to Fortune 500 leaders, Aston Carter delivers talent with agility and excellence. With locations across the U.S., Canada, Europe, and Asia Pacific, we are proud to be a ClearlyRated Best of Staffing double diamond winner for client and talent satisfaction.

About The Role

We are seeking a Human Resources Case Specialist to join one of the world’s top beverage companies. In this fully remote role, you will manage HR casework related to financial relief programs and rehire eligibility. The ideal candidate will have experience in HR or customer service and demonstrate strong analytical, communication, and organizational skills.

Responsibilities

• Investigate and analyze employee separations in coordination with HR teams and external stakeholders
• Manage unemployment claims and generate timely, accurate responses
• Provide guidance to HR generalists, district managers, and store leadership on unemployment policies and rehire eligibility
• Deliver support through professional email and phone communication
• Maintain detailed, confidential documentation in accordance with compliance standards
• Support HR initiatives and special projects through cross-functional collaboration
• Stay up to date on unemployment regulations and HR policies across states
• Uphold data privacy and protection standards when handling sensitive information
  
  

Qualifications

• 3+ years of experience in customer service, HR administration, or case management
• Strong analytical and problem-solving capabilities
• Excellent verbal and written communication skills
• Proven ability to handle confidential information responsibly
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project)
• Experience with claims processing and HR systems is preferred
  
  

Preferred Qualifications

• Education or certification in Human Resources or a related field
• Experience working with unemployment claims or financial relief programs
• Familiarity with case management tools and HRIS platforms
  
  

Benefits

The pay range for this position is $25.00 – $26.00/hour.

If Eligible, Benefits May Include

• Medical, dental, and vision insurance
• Critical illness, accident, and hospital plans
• 401(k) with pre-tax and Roth post-tax contributions
• Voluntary life and AD&D insurance
• Short and long-term disability coverage
• Health Spending Account (HSA)
• Commuter and transportation benefits
• Employee Assistance Program
• Paid time off, vacation, or sick leave (depending on classification and duration)
  
  

Equal opportunity

Aston Carter is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Reasonable accommodations may be provided during the application or interview process upon request.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Technology, Information and Internet

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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