Human Resource Coordinator

Highgate; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in hospitality management is seeking an HR support professional for their operations in New York. Responsibilities include assisting with the employment process, supporting employee relations, and providing administrative support to the management team. Candidates should have a degree in Human Resources and relevant experience in hotel or HR settings.

Qualifications

• 1-3 years of hotel or HR-related work experience.
• Proficiency in PC use, typing at least 35 wpm.
• Ability to work under pressure and maintain professionalism.

Responsibilities

• Support employment processes, applicant screening, and reference checks.
• Coordinate new hire orientations and employee records management.
• Ensure compliance with policies and maintain confidentiality.

Skills

Communication

Interpersonal skills

Organizational skills

Bilingual skills

Education

Associates or Bachelor’s Degree in Human Resources

Job description

Compensation Type: Hourly

Company Overview: Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenues. Highgate offers expert guidance throughout all stages of the hospitality property cycle, develops bespoke hotel brands, and employs industry-leading revenue management tools. The company has offices in London, New York, Dallas, and Seattle.

Location: Situated on 44th Street in midtown Manhattan, near Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. The hotel features include 124 rooms at Millennium Premier and 626 rooms at Millennium Times Square, with amenities such as function space and Pan Asian cuisine.

Overview: Support the operation of the Executive Office & Human Resources Department, assisting with administrative functions, new hire processes, employee relations, training, and communications with hotel departments and corporate offices.

Responsibilities include but are not limited to:

• Supporting employment processes, applicant screening, reference checks, and verifying paperwork.
• Assisting with department correspondence, logs, reports, and benefit administration.
• Coordinating pre-employment steps, new hire orientations, and employee records management.
• Supporting employee relations events, OSHA, Workers Compensation, and unemployment claims.
• Handling HR reception duties, maintaining bulletin boards, and distributing paychecks.
• Supporting hotel programs, social media management, online presence, and guest communication follow-up.
• Providing administrative support to the General Manager, coordinating meetings, and assisting with special projects.
• Supporting hotel operations such as MOD, Lobby Ambassador, and zone management.
• Ensuring compliance with all policies and procedures, and maintaining confidentiality.

Qualifications:

• Associates or Bachelor’s Degree in Human Resources or equivalent experience.
• 1-3 years of hotel or HR-related work experience.
• Ability to work long hours, lift up to 20 pounds, and handle multiple priorities.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in PC use, typing at least 35 wpm, bilingual skills a plus.
• Hospitality-oriented, able to work under pressure, and maintain professionalism.