Hub Operations Specialist II – Logistics & Freight

Ait-Worldwide-Logistics; Coppell (TX); Presencial; USD 42.000 - 54.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Prescription

Health Savings Account (HSA) or FSA

Dental

Vision

Life Insurance

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Paid Parental Leave

Vacation days

Personal days

Floating holiday

Sick days

Volunteer hours

Company holidays

Resumo da vaga

AIT Worldwide Logistics is seeking a Hub Operations Agent II in Coppell, TX to be the primary contact for the AIT Middle Mile Hub, handling customer service, freight inquiries, and routing questions. The role requires forklift operation, DOT compliance awareness, and strong administrative skills.

You will monitor inbound/outbound documents, update AS400 boards, and collaborate with supervisors to ensure accurate paperwork and timely linehauls. Evening shifts are included.

Qualificações

• High School Diploma required.
• Bachelor's Degree or equivalent work experience preferred.
• 2+ years Transportation and Logistics Office Environment (Required).
• 3+ years General Office Experience (Required).
• 3+ years Transportation and Logistics in LTL/HUB environment preferred.

Responsabilidades

• Understand service level requirements and make routing suggestions accordingly.
• Process inbound and outbound documents with accuracy; report discrepancies.
• Provide HUB Supervisors with updated information from AS400 boards.
• Proactively communicate with customers regarding shipment status and investigate discrepancies.
• Prepare loadouts for linehaul scheduling with required paperwork attached.
• Coordinate with Network Linehaul Team for additional loads and routing needs.
• Accurately update departure times and related information in AS400.
• Answer phones and handle internal/external inquiries; file documents as needed.
• Operate forklifts to move materials within the warehouse.

Conhecimentos

General computer skills

Customer service mindset

Prioritization

Formação

High School Diploma

Bachelor's Degree or Equivalent

Ferramentas

AS400

Descrição da vaga

AIT Worldwide Logistics is seeking a Hub Operations Agent II in Coppell, TX to be the primary contact for the AIT Middle Mile Hub, handling customer service, freight inquiries, and routing questions. The role requires forklift operation, DOT compliance awareness, and strong administrative skills.

You will monitor inbound/outbound documents, update AS400 boards, and collaborate with supervisors to ensure accurate paperwork and timely linehauls. Evening shifts are included.