Operations Admin & Customer Support Specialist

FedEx Group; Braselton (GA); On-site; USD 18,000 - 22,000; Part time

Job summary

Federal Express Corporation is seeking a part-time hub/station clerical associate to perform essential clerical and administrative tasks across operations including linehaul, QA, and customer service. You will tend to damaged and misaddressed packages to optimize delivery time and serve as the customer’s first line of contact for various issues.

The role requires a high school diploma, two years of related experience, and proficiency in MS Office.

Qualifications

• High School Diploma or GED required.
• Two (2) years customer service, clerical or related experience.
• Proficient in MS Office and data entry.
• Strong communication and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter data and generate reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Support loss prevention and quality assurance tasks.

Skills

Customer service

Clerical tasks

Data entry

Microsoft Office

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a part-time hub/station clerical associate to perform essential clerical and administrative tasks across operations including linehaul, QA, and customer service. You will tend to damaged and misaddressed packages to optimize delivery time and serve as the customer’s first line of contact for various issues.

The role requires a high school diploma, two years of related experience, and proficiency in MS Office.