HSC Counter Sales Representative II

Genuine Parts Company; Fife (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

Genuine Parts Company is seeking a Counter Sales Representative II in the United States, Washington area, to deliver first-class customer service, assist in local sales, and support daily store operations.

You will work with the Solutions Center Manager and outside sales to grow the business, troubleshoot customer problems, and maintain safety and quality in a fast-paced environment.

Qualifications

• Typically requires a high school diploma or GED with 3–5 years of related experience.
• Strong customer service and communication skills.
• Familiarity with retail or parts sales processes beneficial.

Responsibilities

• Provide first-class customer service to local market.
• Assist customers face-to-face with product knowledge.
• Troubleshoot problems and offer creative solutions.
• Develop and maintain key customer relationships.
• Collaborate with management and outside sales to grow the business.
• Ensure safety guidelines are followed at all times.

Skills

Customer service

Face-to-face service

Time management

Microsoft Office

Mechanical aptitude

Industrial sales experience

Hydraulic knowledge

Team collaboration

Education

High school diploma or GED

Tools

Hand tools

Shop equipment

Ms Office

Job description

SUMMARY:

Under general supervision, the Counter Sales Representative II provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

• Supports location sales by providing first class customer service to local market.
• Assists in servicing customers face-to-face through familiarity and knowledge of products.
• Troubleshoots customer problems and provides creative solutions.
• Identifies and builds customer assemblies.
• Ensures knowledge of use of all equipment.
• Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
• Assists team in overall maintenance of the location.
• Participates in making sure all safety guidelines are followed.
• Maintains key relationships with customers.
• Ensures customer service and value-add is a focal point of every interaction.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Mechanical/technical inclination.
• Knowledge of different hoses and thread configurations a plus.
• Industrial sales experience.
• Hydraulic knowledge.

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

• Pay: $21.17-$26.46 / hour

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.