HRO Change Management Senior Analyst

The Ohio State University Wexner Medical Center; United States; On-site; USD 90,000 - 125,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking an HRO Change Management Senior Analyst to partner with the HRO Senior Consultant and multidisciplinary teams. You will drive sustained deployment of HRO principles across acute to ambulatory care, focusing on high reliability systems and patient safety through human-centered design and lean six sigma methods.

You will lead infrastructure development, manage the Tiered Huddle Program, and train teams while tracking HRO metrics to close

Qualifications

• Bachelor's Degree in health-related specialty; minimum 4 years of relevant experience.
• Advanced degree in health-related specialty is preferred; 4-8 years relevant experience.

Responsibilities

• Develops and deploys infrastructure to support HRO principles across the continuum of care.
• Optimizes the Tiered Huddle Program and prioritizes opportunities for improvement.
• Collects, analyzes, and reports meaningful HRO metrics; validates sustained HRO efforts and provides training as needed.

Skills

Relevant experience

Education

Bachelor's Degree in health-related specialty

Advanced degree in health-related specialty

Job description

Job Title

HRO Change Management Senior Analyst

Department

Health System Shared Services | Quality and Operations

Scope of Position

This integrated role is responsible for partnering with the High Reliability Organization (HRO) Senior Consultant and multidisciplinary teams within The Ohio State University Wexner Medical Center, including the James Cancer Hospital, to facilitate sustained deployment of HRO principles and practices across the OSUWMC continuum of care (acute to ambulatory) in alignment with the Exceptional Care Initiative of Impact 2035. The position emphasizes the establishment, execution, and sustainment of high reliability systems, including the Tiered Huddle Program, by leveraging expertise in clinical practice, project management, lean six sigma, and human factors engineering. This role will advance organizational performance and patient safety through evidence-based design, systems thinking, and the application of human-centered approaches. The focus will not only be on closing high reliability gaps with infrastructure and support but also leading with innovation and excellence to establish OSUWMC as a national leader in the high reliability space.

Position Summary

The High Reliability Organization (HRO) Change Management Senior Analyst serves as a catalyst for the organization's journey toward high reliability, aligning strategic vision with operational execution. This role combines project management and performance improvement competencies to optimize workflows, enhance care quality, and drive system-wide change.

Key Responsibilities

Develops and deploys infrastructure to support HRO principles across the continuum of care; optimizes the Tiered Huddle Program; directs and coordinates mechanisms to help identify and prioritize ongoing opportunities for improvement then monitors their effectiveness; collects, analyzes, and reports meaningful HRO metrics; validates sustained HRO efforts and provides training and education as needed.

Minimum Qualifications

• Bachelor's Degree in health-related specialty or equivalent combination of education and experience. Minimum 4 years of relevant experience.


• Preferred: Advanced degree in health-related specialty. 4-8 years relevant experience.

Benefits

• An array of retirement plan options, each with a generous employer contribution.


• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.


• Paid vacation and sick leave, including short and long-term disability and paid parental leave.


• Get the most out of the Public Service Loan Forgiveness program.


• And much more!

Additional Information

• Location: University Hospital - Doan Hall (0089)


• Position Type: Regular


• Scheduled Hours: 40


• Shift: First Shift


• Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Equal Opportunity Statement

The university is an equal opportunity employer, including veterans and disability.

Contact Information

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Further Information

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

Ohio State Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.


• Paid time off, including sick and vacation time and 11 holidays.


• State retirement plan or an alternative retirement plan, both with generous employer contributions.

University Culture

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers.