HRO Change Management Analyst

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Retirement plan options

Health insurance (dental/vision)

Paid vacation & sick leave

Public Service Loan Forgiveness

Job summary

The Ohio State University Wexner Medical Center is seeking an HRO Change Management Analyst to drive high reliability across the care continuum. You will partner with senior consultants and multidisciplinary teams to deploy EPET skills, oversee the Zero Harm Champion program, and advance patient safety through evidence-based design and human-centered approaches.

The role emphasizes infrastructure development, performance improvement, and training to sustain HRO efforts while aligning with Impact

Qualifications

• Bachelor's Degree in health-related specialty or equivalent combination of education and experience.
• Minimum 2 years of relevant experience.
• Preferred: 2-4 years relevant experience.

Responsibilities

• Develops and deploys infrastructure to support EPET skill adoption across the continuum of care.
• Oversees the Zero Harm Champion program.
• Directs and coordinates mechanisms to identify and prioritize ongoing opportunities for improvement then monitors their effectiveness.
• Collects, analyzes, and reports meaningful HRO metrics.
• Provides training and education as needed.

Skills

Project management

Performance improvement

Data analysis

Change management

Education

Bachelor's degree in health-related field

Job description

Scope of Position

This integrated role is responsible for partnering with the High Reliability Organization (HRO) Senior Consultant and multidisciplinary teams within The Ohio State University Wexner Medical Center, including the James Cancer Hospital, to facilitate sustained deployment of HRO principles and practices across the OSUWMC continuum of care (acute to ambulatory) in alignment with the Exceptional Care Initiative of Impact 2035. The position emphasizes the establishment, execution, and sustainment of high reliability systems, including the Zero Harm Champion program, Every Person, Every Time Skill adoption, and High Reliability Rounding, by leveraging expertise in clinical practice and project management. This role will advance organizational performance and patient safety through evidence-based design, systems thinking, and the application of human-centered approaches. The focus will not only be on closing high reliability gaps with infrastructure and support but also leading with innovation and excellence to establish OSUWMC as a national leader in the high reliability space.

Position Summary

The High Reliability Organization (HRO) Change Management Analyst serves as a catalyst for the organization's journey toward high reliability, aligning strategic vision with operational execution. This role combines project management and performance improvement competencies to optimize workflows, enhance care quality, and drive system-wide change. Key responsibilities include develops and deploys infrastructure to support EPET skill adoption across the continuum of care; oversees the Zero Harm Champion program; directs and coordinates mechanisms to help identify and prioritize ongoing opportunities for improvement then monitors their effectiveness; collects, analyzes, and reports meaningful HRO metrics; validates sustained HRO efforts and provides training and education as needed.

Minimum Qualifications

Required: Bachelor's Degree in health-related specialty or equivalent combination of education and experience. Minimum 2 years of relevant experience.

Preferred: 2-4 years relevant experience.

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.