HRO Change Management Analyst

The Ohio State University; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Retirement plan options

Health Insurance (dental, vision, Rx)

Paid vacation and sick leave

Disability and parental leave

Public Service Loan Forgiveness

Job summary

The Ohio State University is seeking an HRO Change Management Analyst to advance high reliability across the Wexner Medical Center and affiliated campuses. This role partners with the HRO Senior Consultant to deploy and sustain high reliability practices, lead the Zero Harm Champion program, and drive performance improvement through human-centered design and evidence-based methods.

Responsibilities include building infrastructure for EPET skill adoption, measuring impact with HRO metrics, and

Qualifications

• Bachelor’s Degree in health-related specialty or equivalent combination of education and experience.
• Minimum 2 years of relevant experience.
• Preferred: 2–4 years relevant experience.

Responsibilities

• Develop and deploy infrastructure to support EPET skill adoption across the continuum of care.
• Oversee the Zero Harm Champion program.
• Identify and prioritize opportunities for improvement and monitor effectiveness.
• Collect, analyze, and report meaningful HRO metrics.
• Provide training and education to sustain HRO initiatives.

Skills

Project management

Performance improvement

Change management

Data analysis

Cross-functional collaboration

Education

Bachelor's Degree in health-related field

Job description

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Job Title:

HRO Change Management Analyst

Department:

Health System Shared Services | Quality and Operations

Scope of Position

This integrated role is responsible for partnering with the High Reliability Organization (HRO) Senior Consultant and multidisciplinary teams within The Ohio State University Wexner Medical Center, including the James Cancer Hospital, to facilitate sustained deployment of HRO principles and practices across the OSUWMC continuum of care (acute to ambulatory) in alignment with the Exceptional Care Initiative of Impact 2035. The position emphasizes the establishment, execution, and sustainment of high reliability systems, including the Zero Harm Champion program, Every Person, Every Time Skill adoption, and High Reliability Rounding, by leveraging expertise in clinical practice and project management. This role will advance organizational performance and patient safety through evidence-based design, systems thinking, and the application of human-centered approaches. The focus will not only be on closing high reliability gaps with infrastructure and support but also leading with innovation and excellence to establish OSUWMC as a national leader in the high reliability space.

Position Summary

The High Reliability Organization (HRO) Change Management Analyst serves as a catalyst for the organization’s journey toward high reliability, aligning strategic vision with operational execution. This role combines project management and performance improvement competencies to optimize workflows, enhance care quality, and drive system-wide change. Key responsibilities include develops and deploys infrastructure to support EPET skill adoption across the continuum of care; oversees the Zero Harm Champion program; directs and coordinates mechanisms to help identify and prioritize ongoing opportunities for improvement then monitors their effectiveness; collects, analyzes, and reports meaningful HRO metrics; validates sustained HRO efforts and provides training and education as needed.

Minimum Qualifications

Required: Bachelor’s Degree in health-related specialty or equivalent combination of education and experience. Minimum 2 years of relevant experience.

Preferred: 2-4 years relevant experience.

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Location:

University Hospital - Doan Hall (0089)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

_ Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. _

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.