HRIS & Records Coordinator

Services for the UnderServed; New York (NY); On-site; USD 50,000 - 61,000; Full time

Job summary

Services for the UnderServed is seeking an HCMS Coordinator to provide administrative support for Human Capital Management Solutions. You will maintain employee records in DocuWare, respond to HR inquiries, and assist with system support and compliance activities.

The role requires attention to detail, strong communication, and data accuracy, with duties spanning data management, user support, and coordination of monthly HR meetings. This is an in-person position in New York.

Qualifications

• High School Diploma or GED required.
• General understanding of Human Resources.
• Strong attention to detail and commitment to data accuracy.
• Excellent communication and organizational skills.

Responsibilities

• Maintains accurate and complete employee records by uploading, organizing, and managing employee documentation in DocuWare.
• Responds to employee inquiries via the HCMS Zendesk ticketing system.
• Supports HR compliance and internal audits with documentation and record reviews.
• Keeps sensitive HR data confidential and accurate.
• Provides day-to-day HCMS/HRIS user support and basic troubleshooting.
• Coordinates logistics for monthly HR meetings and related activities.
• Collaborates with HR team to resolve routine operational issues and ensure consistent service.

Skills

Attention to detail

Communication

Organizational skills

General HR knowledge

Education

High School Diploma or GED

Undergraduate degree in HR or Business

Tools

HRIS & ATS platforms (UKG, iCIMS)

Job description

Services for the UnderServed is seeking an HCMS Coordinator to provide administrative support for Human Capital Management Solutions. You will maintain employee records in DocuWare, respond to HR inquiries, and assist with system support and compliance activities.

The role requires attention to detail, strong communication, and data accuracy, with duties spanning data management, user support, and coordination of monthly HR meetings. This is an in-person position in New York.