HRIS Functional Analyst

Edenred; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Meal tickets

Holiday vouchers

Health subscription

Flexible hours

Work from home

Flexible benefits system

On-the-job training & e-learning

Job summary

Edenred is seeking a Workday Functional Support specialist to join the Digital Center in Bucharest. You will handle day-to-day Workday tasks, focusing on Core HCM, data maintenance, security configuration, and mass data updates.

You will empower users through guides and training, participate in release testing, and collaborate with HR and IT to improve processes while delivering high-quality, customer‑oriented service across a global organization.

Qualifications

• Fluent in English, both written and spoken.
• Experience in Workday Core HCM and HR operations.
• Knowledge of Workday Security concepts.
• Experience with EIB mass data updates.
• Experience using Jira or similar ticketing tools.
• Strong analytical and problem-solving skills.
• Customer-oriented with good communication.
• Ability to manage multiple priorities in an international environment.

Responsibilities

• Provide day-to-day functional support for Workday Core HCM via Jira, troubleshoot and resolve issues.
• Develop user guides, training materials, and deliver end-user training.
• Support biannual Workday releases, perform regression testing and document results.

Skills

Workday

HRIS

Jira

Data analysis

Customer focus

Multinational environment

Tools

Workday

EIB

Jira

Job description

Описание:

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 44 countries. Our 12,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow. The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's new Digital hub for strategic IT projects.

Задачи:

• 1. Workday Functional Support Provide day-to-day functional support for Workday, primarily within Core HCM, by managing requests raised through Jira; Investigate, troubleshoot and resolve system issues, ensuring timely resolution and a high level of customer service; Support HR business processes including worker data maintenance, staffing events, organizational changes and data validation; Execute mass data updates using Enterprise Interface Builder (EIB) and validate successful processing; Support Workday Security activities, including user access troubleshooting and security-related requests; Identify recurring issues and recommend process or system improvements to enhance the user experience.
• 2. User Enablement & Process Improvement Provide functional guidance and day-to-day support to HR users and managers across the global organization; Develop and maintain user guides, knowledge articles and training materials; Deliver end-user training sessions to promote system adoption and best practices; Collaborate with HR stakeholders to improve existing processes and increase operational efficiency; Contribute to maintaining functional documentation and support materials.
• 3. Testing & Workday Releases Support the biannual Workday release process by reviewing new functionality and understanding its potential impact on existing business processes; Participate in regression testing to validate key Workday processes and ensure continued system stability; Document testing results, report issues identified during testing and support resolution activities; Collaborate with cross-functional teams during testing and deployment activities to ensure a smooth release.

Требования:

• Fluent in English, both written and spoken;
• Previous experience supporting Workday, preferably within Core HCM;
• Experience in HR Operations using Workday or within a Workday support/HRIS environment;
• Good understanding of Workday Security concepts;
• Experience processing EIBs and performing mass data updates;
• Experience working with Jira or similar ticket management tools;
• Strong analytical and problem-solving skills;
• Customer-oriented mindset with excellent communication skills;
• Ability to manage multiple priorities in an international environment.

VIBE WITH US

Joining us means: Taking part in an ambitious corporate project Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day, through Innovation process. Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit. Because: You will greatly contribute to build the project that will improve the customers’ experience on an international level You will get exposure to various global cultures and teams You will be working with the newest technologies to build a new platform from scratch We offer you a very pleasant working environment, close to Bucharest’s city centre.

We also have for you:

• meal tickets
• holiday vouchers
• health subscription
• flexible hours
• work from home
• flexible benefits system
• on-the-job training & e-learning platforms.

OUR COMMITMENT

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.