HRIS Business Systems Administrator

Twice; Scottsdale (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Troon, a leading golf, hospitality and residential services organization, seeks an HRIS Business Systems Administrator at its Scottsdale corporate office. You will partner with process owners and technical teams to optimize the UKG HRIS platform supporting thousands of US employees.

Responsibilities include leading HRIS projects, analyzing processes, and delivering innovative solutions while maintaining strong data governance and user support.

Qualifications

• Bachelor's degree in Business information systems, accounting, information technology or related area.
• 5+ years of experience with HRIS systems and processes.
• 3 years direct experience with UKG Pro HR, UKG Pro Payroll, UKG Pro Workforce (time and labor) or UKG Pro People Analytics.

Responsibilities

• Collaborate with HRIS process owners to understand business processes and service enhancement opportunities.
• Evaluate HRIS release notes to identify changes and implement new product features and fixes.
• Develop and prioritize service change requests with defined scope, assumptions and measurable goals.
• Perform as-is/to-be analysis to identify gaps and inefficiencies.
• Lead HRIS projects, plan, design, test and implement new features and functionality.
• Provide cross-functional coordination to ensure task completion and manage risks.

Skills

Excel

Data analytics

Project management

Communication skills

Problem solving

Attention to detail

Education

Bachelor's degree in Business Information Systems

Tools

UKG Pro HR

UKG Pro Payroll

UKG Pro Workforce

UKG Pro People Analytics

Job description

Troon's Corporate office, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for an HRIS Business Systems Administrator! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization.

Responsible for working with business process owners, stakeholders and technical teams to analyze processes, define requirements, review software solutions and provide recommendations related to Troon's UKG HRIS employment platform and processes that supports 35000 active US employees. Serves as a liaison between business process owners, users, technical teams and vendors during the evaluation of system issues and complex business problems in order to implement innovative solutions and process automation.

Essential Duties:

• Works with HRIS process and product owners to understand business processes, goals and service enhancement opportunities.
• Evaluates HRIS application release notes to identify service changes, evaluate opportunities, and implement new product features and bug fixes.
• Works with business process owners and stakeholders to develop and prioritize service change requests, ensures scope is clearly defined, and assumptions dependencies and measureable goals are clearly identified.
• Assist with as-is / to-be business process analysis to identify process control gaps, or inefficiencies.
• Completes root cause analysis, gathers, interprets, and analyzes related process data, and makes data based solution recommendations that have positive organization wide impact.
• Acting as a project leader, and HRIS solution expert, interacts with stakeholders to plan, design, build, test and implement new product features and functionality.
• Ensures cross-functional teams and resources are accountable for project task completion and outcomes.
• Proactively identifies, communicates mitigates and manages risks, issues and dependencies.
• Leads unit and integration testing efforts to ensure change has intended results and does not impact other cross functional operational activities.
• Develops change migration plans, updates internal product documentation and support notes, and develops standard operating procedures with the assistance of business process owners.
• Patriciates in the development of training materials and end user training
• Provides 3 rd level (internal) support for application issues and inefficient business process or design.
• Works collaboratively with vendor/partner teams to identify and resolve product issues
• Participates in meetings, committees and department projects as assigned.
• Performs other duties as required.

Education/Experience:

• Bachelors degree in Business information systems, accounting, information technology or other related area.
• 5 or more years related experience with HRIS systems and processes.
• 3 years direct experience and demonstrated proficiency with one or more of the following UKG Products: UKG Pro HR, UKG Pro Payroll, UKG Pro Workforce (time and labor, fka UKG/Kronos Dimensions), UKG Pro People Analytics (Cognos Business Intelligence)

Certificates/Licenses:

• PMP certification desired

Job Knowledge, Skill, and Ability Preferences

• Ability to study, analyses and interpret complex information in order to improve practices or develop new approaches
• Must be a problem solver and critical thinker that can challenge preconceived notions, observe, research and interpret data and process results to drive process improvement and innovation.
• Experience and maturity to handle confidential and sensitive data and information.
• Strong project management, planning, change management & organizational skills, including ability to handle multiple projects simultaneously in a fast-paced environment.
• Must be able to distill complex concepts and communicate effectively to both executive sponsors and end users, and technical and non-technical team members and customers.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Proficiency w Excel and data analytics in general.
• Exceptional organizational skills.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com