HRIS Analyst-Talent Development & Growth

macu; Sandy (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

MACU is seeking an HR Systems Analyst I in Sandy, UT to configure, optimize, and support HR technology systems, ensuring accurate data and reliable workflows for a positive team member experience.

You will partner with HR, Technology, and Product teams to translate needs into effective configurations, assist with AI-enabled capabilities, and contribute to continuous improvement across the HR tech ecosystem.

Qualifications

• 2+ years of experience supporting HR technology systems or similar platforms.
• Experience configuring, testing, reporting, data validation, and issue resolution.
• Experience supporting system enhancements, releases, or cyclical HR processes.
• Experience with HR systems such as Workday, learning platforms, ServiceNow, or similar technologies is preferred.

Responsibilities

• Configure and maintain standard HR technology functionality to support business processes.
• Partner with Product Management to clarify business needs and translate requirements into configurations.
• Evaluate new system capabilities, including AI-enabled features, and document value, risks, and readiness.
• Support enhancements, workflows, integrations, and automation through configuration, testing, validation, and deployment.
• Troubleshoot moderately complex system issues and perform root cause analysis.
• Collaborate with Product Managers to identify opportunities to improve usability and efficiency.
• Support system updates, releases, and upgrades, including testing and post-production support.
• Create and maintain system documentation and test scripts.
• Support data integrity through audits and monitoring of system performance.
• Develop and maintain reports and dashboards for stakeholders.
• Provide guidance to HRIS Administrators on standard processes.
• Collaborate across HR, Technology, vendors to support integrated HR tech solutions.
• Contribute to HR technology projects and continuous improvement priorities.
• Other duties as assigned.

Skills

HR systems knowledge

Data validation

Analytical thinking

Communication

Collaboration

Education

Bachelor's degree in related field

Tools

Workday

ServiceNow

Microsoft Office

Job description

Job Summary

The HR Systems Analyst I supports the configuration, optimization, and ongoing performance of HR technology systems to help deliver a positive and reliable team member experience. This role independently handles standard system configuration, reporting, testing, data validation, and issue resolution while supporting more complex enhancements led by senior HR Systems Analysts and Product Managers. The HR Systems Analyst I partners with HR, Technology, and business teams to translate defined needs into effective system solutions and contributes to continuous improvement across the HR technology ecosystem.

Job Description

• Configure and maintain standard HR technology functionality to support business processes, ensuring accuracy, efficiency, and alignment with established requirements.
• Partner with Product Management to clarify business needs, document requirements, and translate defined requirements into system configurations and enhancements.
• Evaluate new or updated system capabilities, including AI-enabled features, by completing assigned research and testing and documenting potential value, risks, and readiness considerations.
• Support system enhancements, workflows, integrations, and process automation through assigned configuration, testing, validation, documentation, and deployment activities.
• Troubleshoot moderately complex system issues, perform root cause analysis, resolve issues within established scope, and elevate issues requiring advanced technical expertise.
• Partner with Product Managers to identify and recommend opportunities to improve system usability, efficiency, and the team member experience.
• Support and execute system updates, releases, and upgrades, including impact review, testing, validation, deployment, and post-production support.
• Create and maintain system documentation, including business processes, configuration details, test scripts, and user procedures.
• Support data integrity through audits, validation processes, discrepancy resolution, and ongoing monitoring of system performance.
• Develop and maintain standard and moderately complex reports and dashboards, validate results, and help stakeholders interpret system data.
• Provide functional guidance and escalation support to HRIS Administrators on standard system processes and issues.
• Collaborate cross-functionally with HR, Technology, vendors, and other business teams to support integrated and reliable HR technology solutions.
• Contribute to HR technology projects, system implementations, optimization efforts, cyclical processes, and continuous improvement priorities.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• Minimum of 2 years of experience supporting HR technology systems or similar platforms.
• Experience completing standard system configuration, testing, reporting, data validation, and issue resolution.
• Experience supporting system enhancements, releases, implementations, or cyclical HR processes.
• Experience with enterprise HR systems such as Workday, learning platforms, ServiceNow, or similar technologies is preferred.

Education

Bachelor's degree in business, human resources, information systems, analytics, or a related field. OR 2 combined years of equivalent experience relevant to the functional area.

Computer/Office Equipment Skills

Working knowledge of HR system and technology concepts, including system configuration, data structures, business processes, and AI capabilities, along with intermediate to advanced skills in Microsoft Office Suite.

Managerial Responsibility

Has no supervisory/managerial responsibilities

Other Skills and Abilities

• Working knowledge of HR systems, data structures, and business processes.
• Ability to analyze moderately complex problems, identify root causes, and implement solutions within established standards.
• Ability to independently manage assigned work while seeking guidance for complex, ambiguous, or high-risk decisions.
• Strong critical thinking and problem-solving skills with attention to detail and data accuracy.
• Ability to collaborate across teams and build effective working relationships through clear, professional communication.
• Strong written and verbal communication skills, including the ability to translate technical concepts for non-technical audienc