HR Analyst - AI Solution Focus

Baylor Scott & White Health; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Job summary

Baylor Scott & White Health is seeking an HRIS Analyst III to support the HR Shared Services Center and business leaders. The role focuses on maintaining data integrity within the HRIS platform and upholding SLAs, while driving improvements in data quality and customer experience.

The candidate will partner with HRIS teams and business leaders to implement updates, conduct data analyses, and support HR operational processes with strong technical and analytical skills.

Qualifications

• Bachelor's degree or 4+ years of relevant HR experience.
• 5+ years of relevant HRIS/HR analytics experience.
• Experience with SAAS HRIS platforms (Workday, SuccessFactors, PeopleSoft, Taleo).
• Understanding of HR data structures and responsible AI concepts.
• Ability to analyze large datasets and translate requirements into technical solutions.

Responsibilities

• Liaises between SSC, business leaders, and HRIS teams to ensure data integrity and SLAs.
• Supports system testing and defect resolution across HRIS projects.
• Manages data integrity, testing, and implementation of HR programs in the HR platform.

Skills

Data analysis

Problem solving

Communication skills

Confidential data handling

Cross-functional collaboration

Attention to detail

Data privacy awareness

AI concepts

Education

Bachelor's degree or 4+ years of relevant experience

Tools

Python

SQL

RPA

Workflow engines

HR chatbots

Enterprise AI platforms

Job description

Job Summary

The Human Resources Information Systems (HRIS) Analyst III helps the HR Shared Service Center (SSC) and Business Leaders with research. This position acts as a liaison between the external customer, Business Leaders, and HRIS teams. It ensures data integrity within the HRIS Platform and maintains Service Level Agreements (SLAs) at or above standards. The role also aims to improve quality and customer experience.

Essential Functions Of The Role

• Serves as subject matter experienced for SSC staff in judgment making processes related to all HR operational disciplines.
• Serves as a liaison between HRIS IS, Business Leaders for HRIS platform updates, new configuration and business rule changes.
• Partners with cross-functional SMEs for system optimizations. Requires lower-level supervision from senior HRIS team and management.
• Manages data integrity, testing, and implementation of Business Leaders programs in the HR platform. Provides thorough data study for project implementations.
• Manages system testing efforts and liaise with HRIS and the Business Leaders to resolve any defects.
• Possesses an excellent knowledge of both technical and user-facing sides of HR systems.
• Demonstrates the ability to create functional design for development as needed by the business.
• Possesses a sound work ethic for working with confidential information.
• Partners with internal HR teams to establish resolution for gaps in processes, additional audit needs and interface errors.
• Reviews SSC knowledge base to maintain working knowledge of all HR applications.

Key Success Factors

• Exceptional knowledge of Human Resources operations and Human Capital Management (HCM) systems.
• Exceptional technical skills to include Microsoft Office suite, particularly Excel.
• Exceptional attention to detail.
• Exceptional written and verbal communication skills.
• Excellent customer service skills and excellent problem solving skills.
• Ability to manage many priorities efficiently.
• Able to maintain confidentiality of delicate information.
• Ability to present formal information in one-on-one and small group situations to customers and employees.

Qualifications

• Education: Bachelor's or 4 years of work experience above the minimum qualification.
• Experience: 5 Years of Relevant Experience.
• Experience with SAAS HRIS platforms such as Workday, SuccessFactors, PeopleSoft, Taleo, etc.
• Understanding of HR data structures.
• Knowledge of AI concepts including Machine Learning, Natural Language Processing (NLP), and Predictive Analytics.
• Ability to analyze and interpret large datasets.
• Strong problem‑solving and analytical skills.
• Ability to translate business requirements into technical solutions.
• Understanding of data privacy, bias mitigation, and Responsible AI principles.
• Strong communication and cross‑functional collaboration skills.

Nice‑to‑Haves

• Previous experience in HR Analytics, HRIS, or Data Science.
• Experience training or tuning AI models.
• Experience with automation technologies such as RPA, workflow engines, HR chatbots.
• Technical experience with Python, SQL, Enterprise AI platforms.