HRIS Administrator & Claims Systems Expert

Capgemini; United States; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development opportunities

Flexible work arrangements (remote/ons

Job summary

Capgemini partners with Farmers to serve as Employer of Record for a Systems Administrator role focused on claims systems. You will monitor, support, and optimize HR-related systems, including SAP SuccessFactors, ServiceNow, and Microsoft 365, while collaborating with IT and cross-functional teams.

The role emphasizes data security, documentation, and ongoing system improvements within a dynamic, global environment with flexible work arrangements.

Qualifications

• 3 years of experience as an IS Administrator or related role.
• Understanding of HR procedures.
• 3+ years working with SAP SuccessFactors or other platforms.
• Understanding of Microsoft 365 tools.
• Experience on ticketing systems like ServiceNow.

Responsibilities

• Maintains reliability and performance of claims systems by monitoring, testing, and troubleshooting.
• Acts as a subject matter expert for claims systems and provides end-user support.
• Coordinates with IT to configure and manage claims systems within the IT infrastructure and supports Agile deployment.
• Researches and implements upgrades or enhancements to claims systems.
• Performs regular audits to ensure compliance and data security.
• Builds and maintains processes for consistent operation and knowledge sharing.
• Takes ownership of documentation for claims systems, processes, and configurations.
• Performs other duties as assigned.

Tools

SAP SuccessFactors

ServiceNow

Microsoft 365

Power Platform

Job description

Capgemini partners with Farmers to serve as Employer of Record for a Systems Administrator role focused on claims systems. You will monitor, support, and optimize HR-related systems, including SAP SuccessFactors, ServiceNow, and Microsoft 365, while collaborating with IT and cross-functional teams.

The role emphasizes data security, documentation, and ongoing system improvements within a dynamic, global environment with flexible work arrangements.