HRIS Administrator

Capstone Logistics, LLC; Peachtree Corners (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Capstone Logistics, LLC in Peachtree Corners, GA is seeking an HRIS Administrator to join our team. This non-exempt role focuses on hands-on SaaS HCM system support, including core HR, ATS and payroll, with emphasis on reliable customer service and issue resolution.

You will troubleshoot, guide system users, maintain data integrity, and support HR and Payroll processes across cross-functional teams, while collaborating with IT and third-party services for timely resolution.

Qualifications

• Hands-on troubleshooting and customer support experience with SaaS HCM systems including core HR, ATS and Payroll.
• Strong customer service skills and ability to work with cross-functional teams.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Work closely with internal teams to provide timely technical support, troubleshooting, and guidance to HRIS/HCM system users.
• Provide support for data/system errors and HR/HRIS procedures; ensure data integrity and security account maintenance.
• Collaborate with HR, Payroll and 3rd party services to resolve issues and ensure smooth operation.

Skills

Customer service

Verbal communication

Written communication

Data accuracy

Team collaboration

Troubleshooting

Tools

Excel

Job description

HRIS Administrator Capstone is a leading North American supply chain solutions partner with 600+ operating locations and 18,000+ associates. We have capabilities in freight management, warehouse and distribution center support, last mile delivery, supply chain analytics and optimization, and more. We are uniquely positioned to help our partners reduce warehousing and transportation costs and mitigate risks.

Job Summary

The HRIS Administrator non-exempt position is for an execution and customer service minded team player who has hands on trouble shooting and customer support experience with SaaS HCM systems including core HR, ATS and Payroll.

Duties/Responsibilities

Work closely with internal technical teams, HR, Payroll and 3rd party services to ensure timely technical support, troubleshooting, and guidance is provided to all HRIS/HCM system users Provide support for data/system errors, HR/HRIS standard operating procedures, security account creation and maintenance Ensure data integrity Performs additional accountabilities as required

Required Skills/Abilities

Thorough understanding of web-based HRIS/HCM system functions and processes Strong customer service skills Strong understanding of Human Resource standards and practices Excellent verbal and written communication skills Excellent technical support skills Excellent organizational skills and attention to detail Creativity, resourcefulness, and insight Adaptable to change Self-confident, motivated and deadline driven Ability to work independently and part of a cross-functional team

Qualifications

2 +years' experience with one or more web-based HRIS, HCM-ADP preferred Moderate Excel Skills Bilingual (Spanish) preferred

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