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Join a forward-thinking government organization as an Employee Relations Consultant, where your expertise in employee relations will be crucial in guiding managers through performance issues and policy violations. This role involves conducting investigations, providing training, and ensuring compliance with employment laws. You'll be part of a dedicated team committed to supporting over 6,000 employees and enhancing the workplace environment. If you're passionate about fostering a positive workplace culture and making a real impact, this opportunity is perfect for you.
3 weeks ago Be among the first 25 applicants
Employee Relations Consultant
“Follow Your Calling, Find Your Career”
Pay Range: $68,029 to $89,288/year
This is an on-site role 5 days a week.
This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
About Us
The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. Join our team and help us find, grow, and support the County’s most valuable assets, our employees. Our team of professionals which encompasses all area of Human Resources including total rewards, talent acquisition, benefits, learning& development, compliance, and employee relations, is dedicated to serving more than 1 million county residents as well as 6,000 employees. If you’re looking for a career where your work is important, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.
Position Summary
The Employee Relations (ER) Consultant will, under general supervision, provide guidance on complex employee relations matters, performance counseling, attendance counseling, policy violation. This position will conduct-related cases including disciplinary recommendations and investigate harassment claims.
Essential Functions
Review, consult and respond to performance management concerns including counseling managers and supervisors on effectively addressing performance, conduct and/or attendance issues through coaching and progressive discipline.
Review and provide recommendations to managers/supervisors regarding disciplinary documentation.
Lead internal investigations including general complaints, formal grievances and ethics line violations and completing reports documenting findings and closing out the investigation.
Serve as point of contact for external issues (ex. respond to the EEOC or other regulatory agencies).
Serves as the point of contact for employees and supervisors regarding questions relating to County disciplinary processes.
Train supervisors and staff in employee relations functions, unemployment, mediation, the ADA, and workplace modification requests.
Process unemployment claims and represent the County at unemployment hearings.
Understand of leave of absence programs and disability management issues.
Supports County objectives, departmental initiatives and employee relations activities.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Enforcing relevant employment and labor laws and regulations.
Minimum Qualifications
Experience:
Education
Minimum of two years of employee relations experience
Bachelor's degree in Human Resources, Business Administration, Public Administration, or related field
Combination of relevant education and relevant experience accepted?: N/A
Licenses and Certifications
May require a valid North Carolina or South Carolina Driver's License
Preferred Qualifications
Extensive experience with progressive discipline and employee investigations
Human Resources-related certifications (ex: PHR/SPHR, SHRM-CP/ SHRM-SCP, etc.)
Master’s degree with emphasis in Business Administration, Human Resources, Organizational Development, or related field
Knowledge, Skills And Abilities
Knowledge of
Human Resources best practices
Conducting one-on-one and group conflict resolutions, mediations, negotiations and investigations
Employment-related laws, regulations and trends
Skills
Human Resources analytical research as demonstrated by the ability to collect, develop, assess and blend information and recommendations from a wide variety of sources combined with expertise in employee relations
Change management practices in order to assist client groups with their ability to successfully manage ambiguity and/or resistance during change
Solving moderately complex problems.
Maintaining an effective level of business literacy to provide a consultative approach to delivery of Human Resources services
Manage interpersonal and professional relationships with peers
Abilities
Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
Be able to receive complaints, diffuse high-tension situation and resolve conflicts.
Deliver results with little supervision in a dynamic and often ambiguous environment
Multi-task and reprioritize based on organization demand and priorities
Communicating clearly and concisely – verbal or written – for a variety of audiences
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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